External Communications Officer

Job overview

Creativity is key when it comes to delivering crucial NHS messaging to our staff and communities across Sandwell and West Birmingham, and as part of our wider group working with The Dudley Group NHS Foundation Trust.

That’s why we’re looking for an external communications officer with a real flair for writing and creating eye-catching campaign content —someone who can bring important messages to life for our diverse and vibrant population.

The Communications team is a busy, fast-paced environment, so you can expect a steep learning curve but also constant opportunities to develop your skills. From handling media enquiries and drafting statements, to producing videos and animations, updating websites and social media channels, and exploring new ways to reach our audiences, no two days are the same.

Across both organisations you’ll play a key role in shaping how we communicate with our communities. You’ll use video editing and animation tools to create engaging content, respond to media enquiries, and generate stories that resonate both locally and regionally.

We’re looking for someone who is confident communicating with people- whether over the phone, on camera or face-to-face, who can film and edit content, and who is quick to learn in a dynamic environment.

Main duties of the job

To support ongoing communication with staff, public, patient and stakeholder groups and undertake other communications, engagement, and marketing activities.

• Provide extensive support to Head of External Communications and External Communications Manager in delivering the external elements of the communications strategy.
• Help develop and implement a marketing strategy to promote Sandwell and West Birmingham NHS Trust and The Dudley Group NHS Foundation Trust as the hospitals of choice for patients and showcase new and innovative services.
• Organise and run public and stakeholder events to promote the Trust, its services, plans and strategies, including fun days, public meetings, conferences and roadshows and seize appropriate promotional opportunities, ensuring the Trust is adequately represented at public and stakeholder events

Detailed job description and main responsibilities

For further information, please see the attached job description and person specification for the role.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.