Events Assistant


Location
Reading, England
Salary
£12.92 an hour
Profession
Assistant
Grade
Band 2
Deadline
24 Sep 2026
Contract Type
Bank
Posted Date
15 Sep 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

14 listed

Requirements the employer expects applicants to meet.

  • Skills & Abilities

    Able to communicate effectively and professionally with the public and colleagues in a range of situations.

  • Skills & Abilities

    Able to establish rapport with the public quickly.

  • Skills & Abilities

    Able to provide and receive information required for the event, orally, electronically and in writing. Able to complete documents accurately.

  • Skills & Abilities

    Able to adapt to different working environments, recognising when and to whom issues/events need to be referred.

  • Skills & Abilities

    Demonstrates an awareness of the most effective means to communicate in a variety of situations.

  • Skills & Abilities

    Good IT skills covering a range of software packages.

  • Skills & Abilities

    Able to remain calm under pressure.

  • Skills & Abilities

    Willingness and ability to multi-task and accommodate change.

  • Skills & Abilities

    Demonstrates the ability to promote and foster good working relationships.

  • Skills & Abilities

    Able to prioritise for self.

  • Skills & Abilities

    Ability to respond to customer needs and understanding and experience of good customer care.

  • Skills & Abilities

    Experience working in a customer service environment.

  • Skills & Abilities

    Comfortable with performing clinical “What’s Your Blood Type” tests with full training.

  • Training & Education

    Educated to GCSE, NVQ Level 2, equivalent qualifications, or equivalent experience.

Desirable

8 listed

Additional qualities the employer would prefer.

  • Skills & Abilities

    Confident in approaching and engaging members of the public at events.

  • Skills & Abilities

    Enthusiastic persona with excellent interpersonal skills.

  • Training & Education

    Demonstrate commitment to own Continued Professional Development (CPD).

  • Training & Education

    Possess a driving licence allowing the holder to drive in the UK (except London).

  • Knowledge & Experience

    Demonstrable work-based practical experience in a marketing related role with evidence of good customer service.

  • Knowledge & Experience

    Experience of dealing with the public.

  • Knowledge & Experience

    Knowledge and understanding of blood donation and willingness to learn.

  • Knowledge & Experience

    Able to deploy good ICT skills to use event equipment.

Job summary

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.

Come and join our Events team, who are involved in recruiting new blood donors at a variety of events, including shopping centres and workplaces. You will be required on an as and when basis working variable hours and days, including weekdays, evenings, weekends and bank holidays with mutual agreement and prior notice.

You don't need a medical background, we just need you to have experience of working in a customer service environment, which can include in a voluntary capacity. You will set up and run What's Your Blood Type? events where you will perform blood typing testing for which training will be provided.

It's best if you live within about 30-60 minutes travel of Reading Donor Centre, since things can move quickly and you might need to travel at short notice (well always give you a heads-up though). Some events happen on weekends, so you'll need to be available occasionally but don't worry, its not every weekend. We do offer extra pay for weekend shifts, and well cover your travel costs based on our policy.

Main duties of the job

In this role you will work with the marketing team to register and book appointments for new blood donors at a variety of events, including shopping centres and workplaces. You will set up and run What's Your Blood Type? events where you will perform blood type testing.

Your duties at the events will include: -

  • Collecting event equipment and manually setting up suitable spaces to run the event.
  • Performing blood sampling (finger prick test) on members of the public in accordance with our procedures to produce a provisional blood group type for demonstration purposes only. Full training is provided.
  • Offering information to members of the public on donation in general and specifically in relation to their provisional blood type.
  • Providing reports to line manager on numbers of people seen and signed up as donors to continually monitor effectiveness of events.
  • Packing away all equipment and returning this to base for safe disposal of sharps and clinical waste.
  • Receiving training in basic care/first aid to enable you to respond in cases of adverse reactions.
  • Loading, unloading, assembling and dismantling equipment on a daily basis, including heavy objects of up to 13 kgs.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Details

  • Date posted: 15 September 2026
  • Pay scheme: Agenda for change
  • Band: Band 2
  • Salary: £12.92 an hour (£25,272 per annum pro rata)
  • Contract: Bank
  • Working pattern: Part-time, Flexible working, Term time hours
  • Reference number: 009218
  • Job locations: NHSBT, Bridge House, Reading, RG1 3ES, United Kingdom

Job responsibilities

You don’t need a medical background, we just need you to have experience of working in a customer service environment, which can include in a voluntary capacity. You will set up and run “What’s Your Blood Type?” events where you will perform blood typing testing for which training will be provided.

What we offer:

  • You’ll get full training at our ‘Events Training Day’, where we’ll show you how to safely do a fingertip prick and everything else you need to know.
  • Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
  • Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
  • Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎
  • Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
  • Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

  • Read about our application process
  • Learn more about our culture at NHSBT

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

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Applying for this NHS job

This advert is for Events Assistant with NHS Blood and Transplant in Reading, England. It is listed as a Band 2 Assistant role. The advertised salary is £12.92 an hour. The contract type is Bank. The application deadline is 24 Sep 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

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