
Job requirements
Essential
14 listedRequirements the employer expects applicants to meet.
- Skills & Abilities
Able to communicate effectively and professionally with the public and colleagues in a range of situations.
- Skills & Abilities
Able to establish rapport with the public quickly.
- Skills & Abilities
Able to provide and receive information required for the event, orally, electronically and in writing. Able to complete documents accurately.
- Skills & Abilities
Able to adapt to different working environments, recognising when and to whom issues/events need to be referred.
- Skills & Abilities
Demonstrates an awareness of the most effective means to communicate in a variety of situations.
- Skills & Abilities
Good IT skills covering a range of software packages.
- Skills & Abilities
Able to remain calm under pressure.
- Skills & Abilities
Willingness and ability to multi-task and accommodate change.
- Skills & Abilities
Demonstrates the ability to promote and foster good working relationships.
- Skills & Abilities
Able to prioritise for self.
- Skills & Abilities
Ability to respond to customer needs and understanding and experience of good customer care.
- Skills & Abilities
Experience working in a customer service environment.
- Skills & Abilities
Comfortable with performing clinical “What’s Your Blood Type” tests with full training.
- Training & Education
Educated to GCSE, NVQ Level 2, equivalent qualifications, or equivalent experience.
Desirable
8 listedAdditional qualities the employer would prefer.
- Skills & Abilities
Confident in approaching and engaging members of the public at events.
- Skills & Abilities
Enthusiastic persona with excellent interpersonal skills.
- Training & Education
Demonstrate commitment to own Continued Professional Development (CPD).
- Training & Education
Possess a driving licence allowing the holder to drive in the UK (except London).
- Knowledge & Experience
Demonstrable work-based practical experience in a marketing related role with evidence of good customer service.
- Knowledge & Experience
Experience of dealing with the public.
- Knowledge & Experience
Knowledge and understanding of blood donation and willingness to learn.
- Knowledge & Experience
Able to deploy good ICT skills to use event equipment.
Job summary
This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.
Come and join our Events team, who are involved in recruiting new blood donors at a variety of events, including shopping centres and workplaces. You will be required on an as and when basis working variable hours and days, including weekdays, evenings, weekends and bank holidays with mutual agreement and prior notice.
You don't need a medical background, we just need you to have experience of working in a customer service environment, which can include in a voluntary capacity. You will set up and run What's Your Blood Type? events where you will perform blood typing testing for which training will be provided.
It's best if you live within about 30-60 minutes travel of Reading Donor Centre, since things can move quickly and you might need to travel at short notice (well always give you a heads-up though). Some events happen on weekends, so you'll need to be available occasionally but don't worry, its not every weekend. We do offer extra pay for weekend shifts, and well cover your travel costs based on our policy.
Main duties of the job
In this role you will work with the marketing team to register and book appointments for new blood donors at a variety of events, including shopping centres and workplaces. You will set up and run What's Your Blood Type? events where you will perform blood type testing.
Your duties at the events will include: -
- Collecting event equipment and manually setting up suitable spaces to run the event.
- Performing blood sampling (finger prick test) on members of the public in accordance with our procedures to produce a provisional blood group type for demonstration purposes only. Full training is provided.
- Offering information to members of the public on donation in general and specifically in relation to their provisional blood type.
- Providing reports to line manager on numbers of people seen and signed up as donors to continually monitor effectiveness of events.
- Packing away all equipment and returning this to base for safe disposal of sharps and clinical waste.
- Receiving training in basic care/first aid to enable you to respond in cases of adverse reactions.
- Loading, unloading, assembling and dismantling equipment on a daily basis, including heavy objects of up to 13 kgs.
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Details
- Date posted: 15 September 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £12.92 an hour (£25,272 per annum pro rata)
- Contract: Bank
- Working pattern: Part-time, Flexible working, Term time hours
- Reference number: 009218
- Job locations: NHSBT, Bridge House, Reading, RG1 3ES, United Kingdom
Job responsibilities
You don’t need a medical background, we just need you to have experience of working in a customer service environment, which can include in a voluntary capacity. You will set up and run “What’s Your Blood Type?” events where you will perform blood typing testing for which training will be provided.
What we offer:
- You’ll get full training at our ‘Events Training Day’, where we’ll show you how to safely do a fingertip prick and everything else you need to know.
- Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
- Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
- Read about our application process
- Learn more about our culture at NHSBT
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
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Applying for this NHS job
This advert is for Events Assistant with NHS Blood and Transplant in Reading, England. It is listed as a Band 2 Assistant role. The advertised salary is £12.92 an hour. The contract type is Bank. The application deadline is 24 Sep 2026.
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