Estates Support Officer (CAD & Drawings)

Job overview

The Estates Department operate and maintain, energy and environmental resources, controls, electrical and mechanical services providing power, lighting, heating, air conditioning to wards, outpatients and operating theatres. Estates directly impacts on patient welfare, frontline clinical care, infection prevention and control and energy efficiency and sustainability across the Estates Trust. We have an exciting opportunity for a committed highly self-motivated individual, the Royal Marsden is looking for an Estates Support Officer to join the Estates Team in Chelsea. This is a highly valuable broad ranging role, which will expose the post holder to the whole range of Estates services including mechanical, electrical, building & energy control systems and project management. The candidate must be highly proactive in developing their technical knowledge in all aspects of training and work undertaken, engage in active discussions about skills, techniques, methods and approach to tasks in order to develop as a skilled professional. Behaviour at all times must be conducted in a professional manner and consistent with Trust Values.

Main duties of the job

• Be dynamic in their approach and flexible and adaptable to changing needs and priorities. Take proactive steps to learning all aspects of the role and maintain CPD
• To use their own initiative to proactively progress objectives and tasks productively
• To actively progress Estates digitalisation, rapidly learn and implement Estates processes and operating procedures and update the same to increase effectiveness and efficiency
• Rapidly become competent in the use of digitalisation software & tools including but not limited to AutoCAD, CAFM, Common Data Environment (CDE), , NHS digital web-based portals & tools and databases such as Model Hospital, PAM & Collaboration hub and Excel benchmarking and modelling software, etc.
• Undertake site surveys & physical labelling, audits, assessments, information analysis and management and NHS national returns, such as Eric and PAM, etc.
• Work proactively and support both management and frontline estates staff in delivering an effective service.
• Manage, control and update CAFM /asset management systems, ISO 9001 QMS, Estate’s handover records and drawings, Estates stores critical spares records and financial and procurement analysis and reporting

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification

• Collection, analysis and management of a wide range of information. Increasing data capture, digitalisation and systemisation, transparency of activities and increasing data quality. Assisting all Estates staff to comply with Statutory and Mandatory regulations.
• Operate the Trusts AutoCAD system and maintain and update drawings for small works and wider trust activities.
• Undertake physical surveys, audits and risk assessments on physical assets, infrastructure and work /services against all relevant standards & processes, Health and Safety, NHS guidance and Trust policies and procedures
• Produce reports to evidence compliance and provide assurance against Projects & Estates responsibilities and report on safe systems of work
• Undertake work and maintain information and evidence on all aspects of the Trust’s risks, safety, and governance.
• Collection, data quality checks and submission of NHS National and local returns including ERIC, PAM, and FOI’s liaising with all parts of the organisation and external organisation
• Development, production and analysis of key performance indicators & SLA’s
• Assist with the development and administration of the Estates CAFM system, Estates Helpdesk, and assist the CAD team with surveys, asset verification & tagging and uploading information to CAFM
• Competently apply of the Trusts Risk Management policy and risk ratings to the work and service of Estates and Risk registers. Understand the risk-based methodology for establishing backlog maintenance and the implementation of an effective risk assessed program of works
• Liaise with outside consultants, contractors, suppliers and service maintenance providers to confirm and analyse information on tasks, frequencies, costs, reports, etc
• Carry out surveys and audits of record keeping, information database systems, and advise/forecast on improvements or pitfalls to facilitate improvement.