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Job overview
The Northwest Ambulance Service is looking for an Administrator to join them as the main point of contact for the Estates Team.
The post holder will primarily deliver a professional and proactive helpdesk service to the Trust together with delivering effective admin support to the wider Estates management team.
This role is a great opportunity for an enthusiastic team player who has a track record of delivering excellent customer service.
Main duties of the job
The team is looking for applicants who effectively communicate; face to face, by phone and in writing with a wide range of people including staff and external stakeholders such as partner organisations and sub-contractors.
Applicants will need to be able to work in a fast-paced environment, able to show initiative and prioritise their own workload as well as being a strong administrator familiar with using multiple software applications.
Experience of using a Computer Aided Facility Management (CAFM) system would be an advantage.
Interviews will be held at our Broughton Offices on the 15th or 16th Sept 2026.
Detailed job description and main responsibilities
Please ensure that you have read and understood the job description and person specification before applying.
Person specification
Experience
Essential
- Minimum of 1 years experience of working within an Administration capacity
- Experience of working within a helpdesk/customer service environment.
- Experience of minute taking
- Experience of working in the NHS and /or building trades
Skills / Competencies
Essential
- Excellent customer care skills
- Ability to work independently, using own initiative and to tight deadlines
- Excellent verbal/listening skills
- Ability to work well within a team
- Knowledge of full range of office procedures, software programmes acquired through NVQ III in Business Administration and ECDL inc advanced keyboard skills & Microsoft Office.
- Knowledge of a Computer Aided Facility Management (CAFM) system
- Health and Safety knowledge
- Possess a full driving licence
Values and Behaviours
Essential
- Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
Qualification and Knowledge
Essential
- Educated to a minimum of GCSE level in 5 subjects including literacy and numeracy or equivalent
- NVQ 3 in Business Administration or IM&T or equivalent experience
- European Computer Driving License or equivalent
- Evidence of continual professional development
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Applying for this NHS job
This advert is for Estates Support Admin with North West Ambulance Service NHS Trust in 30 Estates Management. It is listed as a Band 4 Estates and facilities role. The advertised salary is £28,392 - £31,157 per annum, pro rata. The contract type is Permanent. The application deadline is 03 Sep 2026.
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