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Job overview
To answer LAS Switchboard and provide administrative support to the Estates & Facilities Department.
- First point of contact for the LAS switchboard. Advising and redirecting callers to appropriate departments and organisations. · Able to work under pressure, possess good secretarial skills, administrative and organisational flair; and the ability to communicate effectively at all levels. · To be proficient in the Microsoft Office package. Able to deal sensitively with confidential matters.
Main duties of the job
- Administrative support relating to general correspondence, minutes (attending meetings and taking minutes), tender documents, specifications and reports. Distribution of documents.
- Provide general telephone support for users within the organisation including fault reporting and management on maintenance issues.
- To maintain and register all necessary test certificates and legal documents.
- To deal with routine telephone enquiries.
- Assist with the day to day running of the access control system as required. To give access, amend card details, save photos, print cards and ordering supplies.
- Assist with the implementation of Abloy Keys to staff. Ensuring staff have the correct access.
- Process orders via Estates Maintenance System and E-proc System and instruct contractors as required.
- Responding to emails and requests received in the Estates Service Desk email account.
- Process invoices via PIMS and liaise with Finance Department regarding all invoice queries and check invoices prior to processing to ensure accuracy in accordance with standing financial instructions. Pursue any queries and obtain the correct invoices.
Detailed job description and main responsibilities
- For further details of the job description and main responsibilities, please see attached job description.
Person specification
Knowledge and Skills
Essential
- Proven planning and organisational skills
- Ability to deliver deadlines through effective time management skills; including ability to prioritise work and manage distractions and conflicting demands
- Demonstrate working knowledge of computer applications; keyboard skills to include use of Microsoft Word, Excel, as well as email and internet experience
- Ability to work under pressure and to deadlines without compromising standards of performance.
- Ability to deal sensitively with confidential matters
- Good troubleshooting and analytical skills
Qualifications, Accreditations, Education, Experience
Essential
- Proven administrative experience
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Applying for this NHS job
This advert is for Estates Administrative Assistant with London Ambulance Service NHS Trust in London, London, England. It is listed as a Band 3 Estates and facilities role. The advertised salary is £30,630 - £32,346 per annum inclusive of Outer HCAS. The contract type is Permanent. The application deadline is 14 Jul 2026.
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