EOC Practice Developer

Job overview

• 2 WTE 37.5 hours per week
• 7 day rotating roster including bank holidays (maximum of 21% unsocial hours)
• Location:  Medway East EOC
• If you are a current SECAmb employee, by applying for this position, if successful you will move to the terms and conditions associated with the post. Any unsocial hours payments will be paid under the Section 2 agreement of agenda for change. Section 2 unsocial hours will need to be claimed via your monthly timesheet. More information regarding section 2 can be found in the Agenda for Change handbook and on the our dedicated Section 2 page on The Zone.

Main duties of the job

The post holder will work using own initiative and with minimal supervision. The individual will be responsible for the audit of Emergency Medical Advisors (EMAs), Senior EMAs, EMA Coaches and EMA Team Leaders . Based on these audits, they will document the results, deliver developmental feedback and document the outcome.

The post holder will be a subject matter expert for use of the NHS Pathways system and the principles of telephone triage. As such, they will provide support to EOC leaders in the developmental action plans as part of performance management processes.

Detailed job description and main responsibilities

A large part of the individual’s workload will be routine audit activity; however, they will also take part in a schedule of specialist audit projects outside of this. For example, the audit of cardiac arrest and sepsis calls; they will produce audit reports that detail the Trust’s performance in handling these calls and a developmental action plan to address shortcomings.

The individual will undertake a one in six rotation through the EOC to undertake telephone triage and EOC supervision duties. They will interpret the patient’s description of their symptoms, analyse the information given and deliver a safe and appropriate level of care. This will ensure knowledge of practice and clinical credibility are maintained.

During their time in EOC, they will be expected to maintain their status as subject matter expert and provide advice and support to junior colleagues, providing supervision to non-clinicians within the NHS Pathways practice environment.