Job overview
Female Only'sTo Apply
This job is exempt from the Equalities Act 2010 which supersedes the provisions within the (Sex Discrimination Act 7(2) 1975 by reasons of decency or privacy as it is likely to involve physical contact with men/women in the circumstances where they might reasonably object to it being carried out by a member of the opposite sex.
The role plays a critical part in safeguarding patients, staff & the public by ensuring security services are delivered in full compliance with Trust policies, local operational procedures (LOPs), emergency procedures (EPs) & contingency plans.
Operational responsibilities extend to the control room, where the post holder monitors security systems, responds to incident & fire alarms, manages access control systems, oversees patient, visitor and vehicle movements, & ensures patients are accounted for at all times.
Accurate record keeping is essential, including logging confiscated items, lost property, incident reports (IR1/SIRs), & producing chronological event logs when required.
The post holder supports visitor management processes, including facilitating social and official visits, maintaining access control databases, supervising child visits in line with risk assessments, and undertaking escort duties where required. Participation in designated search teams, including passive and active dog deployments, forms part of the security function.
Main duties of the job
The post holder is responsible for screening all social & official visitors, contractors, staff and vehicles prior to entry, ensuring only authorised individuals gain access to the secure perimeter.
Safeguard that security services are delivered in compliance with Trust policies, local operational procedures and emergency contingency plans, undertake security checks and patrols in accordance with Trust policies and procedures.
Support operations within Security Directorate in accordance with appropriate skills and training. Undertake operational duties within the control room ensuring that site security is maintained through monitoring security systems, responding to incident / fire alarms within the hospital and external hospital buildings, controlling patient / visitors/ vehicle and contractor’s movement within the secure perimeter, and ensure that patients are accounted for at all times.
Represent Entrance building services in accordance with the trust values. Promote equality and diversity, treat everyone with whom they come into contact with, with dignity and respect, acknowledge others different perspectives and recognise and report behaviour that undermines equality and diversity.
Duties include conducting hospital-wide patrols & security checks, testing perimeter systems including PIDs & FST, securing contractor sites, & maintaining accurate key control processes through daily inspections & audit activity.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
WE DO NOT OFFER SPONSORSHIP FOR THIS ROLE
Person specification
Knowledge
Essential
- To have a reasonable knowledge / experience of IT data bases such as word and excel plus relevant keyboard skills
- To be able to work on your own or within a team
- A standard of written and verbal communication skills
- Identifying risks
- Interpersonal skills
- Good organisational and administrative skills
- Experience of working and implementing changes in accordance with new regulations, protocols, policies and procedures The ability to maintain a high level of concentration.
Desirable
- Working knowledge of the National Clinical Security Framework
- Working knowledge of Broadmoor specific security policies/local operational & emergency procedures
Experience
Essential
- Good communication skills, with the ability to maintain a positive approach under pressure
- To be able to act with appropriate initiative and sensitivity - with full regard to confidentiality - under a wide variety of circumstances.
- To be observant and alert, with a thorough approach to work.
Qualifications
Essential
- Educated to secondary school standards
Desirable
- Knowledge/experience of working in a service that’s is a support service where security is of a major importance.
- Customer Service experience
Other Requirements
Essential
- Require to undertake PMVA teamwork training
- To be able to work night duty and weekends including bank holiday
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Applying for this NHS job
This advert is for Entrance Building Support Staff with West London NHS Trust in Southall, London, England. It is listed as a Band 3 Estates and facilities role. The advertised salary is £30,630 - £32,346 Per Annum Inclusive of Allowances. The contract type is Permanent. The application deadline is 30 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (19 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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