Engagement Lead - Rehabilitation and High Support (RHS)

Job overview

We have an exciting opportunity two Band 7 Engagement Leads, one part time vacancy. This is a unique opportunity in which you will be able to solely focus on service development and improvement. You will work closely with service users, their loved ones, and staff to ensure their views, ideas and feedback shape the service and remain at the centre of all discussions, enabling coproduction and collaboration. In doing so, you will enhance and lead within our quality agenda and have a positive impact on service user and carer care and experiences.

We are looking for someone who is passionate around improving the experience of our service users and their loved ones, alongside recognising the significant value in working collaboratively with both.

You would take a key role in the delivery of the Care Hub’s quality strategy and clinical effectiveness, ensuring this links with the Trustwide Quality Strategy.

The role is based over the Trust footprint and our services include Low Secure Units, Inpatient and Community Rehabilitation Services, services for Military Veterans and the Wellbeing College. You would be working alongside the Rehab and High Support Quality Team.

You would be expected to travel across the Trust footprint to our services, however we can offer flexibility in terms of base or hybrid working. In return we offer a flexible and rewarding opportunity, within a friendly, supportive, and quality driven team.

Main duties of the job

Key tasks will include monitoring and analysing development opportunities and providing project management; leading on specific and agreed work streams.

Examples of work streams which meet the above quality objectives will include, but are not limited to:

• Delivery of specific identified actions from peer reviews, our quality strategy, auditing, feedback, etc.
• Improving service user experience.
• Delivery of a sustainable health and wellbeing college to support self-management for our service users.
• Implementation of the Triangle of Care and Family and Carer Strategy to ensure a sustainable quality experience of care for loved ones and carers.
• Development of co-production within the Care Hub.
• Development of patient forums and patient experience dashboards in collaboration with the Head of Quality.
• Supporting the development of a specialist training programme for RHS staff.
• Providing clinical leadership and supervision where required

Detailed job description and main responsibilities

Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.

Should you wish to discuss this opportunity any further, please contact Kirsty Vernon (Interim Head of Quality – RHS) on kirsty.vernon@nhs.net or via teams

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.