(**) Endoscopy Booking Officer

Job overview

We are looking for an enthusiastic administrator to join our Endoscopy team as our new Booking Officer.

You will be a vital member of the Endoscopy Team providing a professional, efficient administrative service to support the Clinical team, Endoscopy Supervisor, Unit Manager, and other divisional Managers to ensure the specialty can deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g., 18-week referral to treatment target, 62-day standard cancer target and DM01 national target. So, ultimately you will be using your admin expertise to help us deliver a consistently high standard of care to all out patients.

You will also get the chance to provide support, training and guidance to junior members of the admin team, with the aim of making the service delivery the best it can be.

So, if this sounds like the role for you - please apply today.

Main duties of the job

Main duties include:

• Ensure a comprehensive and efficient waiting list administration service is provided with prescribed timetables to meet national waiting time targets
• Ensuring booking of lists for the clinical team is correct and accurate.
• Assist with preparation of the diagnostic procedures and ensure patient’s notes are available for admission and unit attendee's
• Work flexibly incorporating evenings and weekends to ensure the smooth running of the Endoscopy unit reception area.
• Be responsible for maintaining accurate/current patient documentation.
• Be responsible for reporting faults as appropriate.
• To ensure daily tasks are completed, emails, answerphone messages, patient confidential information is stored away, referrals are organized in relevant priority, collecting of paperwork, triaging of referrals, post room, photocopying of leaflets and tracking of notes etc.
• Liaising and organizing with clinical team regarding patients requiring pre-assessment, equipment and prescriptions for patients.
• Liaising with senior management team, secretaries, consultants, nursing, STT team, CNS, GP’s.
• To adjust/amended patients clock and/or RTT status to ensure patient is sitting on the correct pathway.

Detailed job description and main responsibilities

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.