Job requirements
Essential
8 listedRequirements the employer expects applicants to meet.
- Skills
Understanding of appointment systems.
- Experience
Use of electronic patient record systems such as the Patient Administration System (PAS)
- Experience
Previous experience working in NHS/waiting list administration
- Experience
Previous experience in dealing with members of the public.
- Experience
Experience using specialist IT applications in the work place
- Qualifications
Educated to GCSE (or equivalent) to include English and Maths Grade C or above
- Qualifications
A Level / NVQ 3 (or equivalent) Administration or Customer Service knowledge and experience
- Qualifications
Additional training and skills to diploma level in IT
Desirable
3 listedAdditional qualities the employer would prefer.
- Skills
Understanding of diagnostic and operative procedures.
- Experience
Previous experience dealing with people who may be distressed, upset or angry
- Qualifications
Waiting List management experience
Job overview
An exciting opportunity has become available within our Endoscopy Booking Office for an Administrative Assistant working 27 hours per week. The position is based Monday to Friday within our office opening hours of 9:00am to 5:00pm.
Applicants must be available to work on Fridays and, ideally, Mondays, with the remaining working days to be agreed upon.
Certain days may be required initially to support induction and training requirements.
We are looking for an enthusiastic, flexible, and reliable individual who is motivated, conscientious, and possesses excellent interpersonal and communication skills. The successful candidate will be able to work effectively as part of a team while contributing to the delivery of a high-quality administrative service.
Main duties of the job
You will need to be motivated, hardworking and have excellent administration and communication skills. The successful candidate needs to be a strong team member, conscientious and have a flexible approach. The main duties of this role is to provide an efficient and responsive admin support to the Endoscopy bookings team. Monitoring generic email accounts, adding waiting list entries to the PAS system and ensuring RTT clocks are started, being a point of contact for patients and colleagues, answering incoming calls and helping to monitor answer phone service. The successful candidate needs to be able to demonstrate excellent attention to detail, have the ability to juggle priorities, to be a strong team member and excellent communication skills are essential.
Detailed job description and main responsibilities
Please refer to the job description attached for full details on the role.
If you have any questions about this position please do not hesitate to contact us.
WhatsApp job alerts
Get instant WhatsApp alerts for Band 2 Administrative assistant roles in Eastbourne
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Endoscopy Administrative Assistant with East Sussex Healthcare NHS Trust in Eastbourne, England. It is listed as a Band 2 Administrative assistant role. The advertised salary is £25,272 per annum, pro rata. The contract type is Permanent. The application deadline is 06 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (29 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.