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Employee Services (Payroll) Senior Team Leader

The Royal Wolverhampton NHS Trust
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Location
Salary
£38,682 - £46,580 per annum
Profession
Manager and corporate
Grade
Band 6
Deadline
18 Dec 2025
Contract Type
Permanent
Posted Date
04 Dec 2025

Job overview

An exciting opportunity has arisen for an enthusiastic and motivated Senior Employee Services Team Leader to join the Employee Services team to support our payroll shared services for clients across the Black Country and beyond, processing circa. 40,000 employees.

The post holder will provide leadership to the Employee Services Team in accordance with the stated corporate strategy, Standing Financial Instructions and Business Objectives of the Trust and Shared Service clients. Ensuring a high quality, comprehensive, effective and efficient payroll services that ensures the timely payment of all employee remuneration, expenses and allowances in accordance with statutory requirements, Department of Health and Social Care, Agenda for Change and trust policies, and any other legislative requirements where necessary.

You should be hard working, enthusiastic, eager to develop and progress. You should have sound payroll knowledge and preferably expert level of NHS Terms and Conditions of Service; ESR and Pensions online. You will be able to interpret complex national pay related guidance and provide payroll and pension advice to the Trust directors, managers and employees as required.

Previous experience of working within a Senior Employee Services/Payroll role is required for this role, preferably NHS but not essential.

Main duties of the job

The Senior Team Leader has overall day to day management responsibility for the staff withing the Employee Services Department, to provide a comprehensive customer focused payroll service.

The Employee Services Team includes Team Leaders, Senior Employee Services Advisors, Employee Services Advisors, through to Employee Services Assistants.

To ensure the delivery of the client organisation payroll each week and month, and that the service runs effectively and professionally, with accurate calculation and timely payment of salaries and staff expenses.

To be responsible for the supervision and completion of the payroll end to end processing ensuring accurate and timely payments of salaries and expenses in accordance with the relevant terms and conditions of employment and adhering to all the necessary policies and procedures.

Detailed job description and main responsibilities

1. To ensure the delivery of the client organisation payroll each week and month, and that the service runs effectively and professionally, with accurate calculation and timely payment of salaries and staff expenses.

2. To be responsible for the supervision of the payroll preparation ensuring accurate and timely payments of salaries and expenses in accordance with the relevant terms and conditions of employment and adhering to all the necessary policies and procedures.

3. To be responsible for sending the weekly and monthly BACS payment on time in line with the deadlines.  To ensure that all necessary checks have been carried out and resolve any issues that may arise.

4. To effectively manage and plan your own and the departments workload to ensure the provision of a comprehensive payroll service which complies with all relevant regulations and statutory requirements while embracing departmental, Trust and Shared Service Clients objectives.

5.    To liaise with all levels of staff within the Trust, Shared Service Clients and any external organisations providing expert guidance and support on payroll legislation, expenses legislation, NHS Pension and the Trust’s alternative Pension scheme provider (NEST). To resolve complex payroll, tax and pension queries promptly and effectively, making decisions, and to action appropriately authorised and documented adjustments.

6.    To process statutory and non-statutory returns in accordance with appropriate timescales.

7.    To ensure that all relevant monthly and annual reconciliations are carried out accurately and on time and necessary records and documents are submitted and maintained in line with NHS and Statutory Regulations on the keeping of records.  Including but not limited to the administration of P60s and P11Ds. To ensure the appropriate deductions for HMRC and NHS Pensions are correctly administered.  To manage the control and reconciliation of any other payroll deductions, including the production of reports and payover documentation.

8.    To liaise with auditors to ensure the efficient completion on internal and external audit of the payroll and to ensure that details of the audit recommendations are implemented.

9.    Manage and supervise all necessary checks of payroll input and output and browsing of payroll results prior to producing payments ensuring that all deadlines are achieved at all times.

Employee Services (Payroll) Senior Team Leader at The Royal Wolverhampton NHS Trust | Job Clerk