Job requirements
Essential
9 listedRequirements the employer expects applicants to meet.
- Experience
Experience of working with HR and processes and procedures
- Experience
Experience of working in a customer service environment and part of a team
- Qualifications
A-levels or equivalent academic standard, or equivalent experience
- Qualifications
Certificate in HR Practice (CHRP / CPP) or equivalent level of experience
- Skills & Knowledge
Excellent customer service, communication and interpersonal skills
- Skills & Knowledge
Ability to manage conflicting priorities and work to tight deadlines and targets
- Skills & Knowledge
Excellent organisational and planning skills
- Skills & Knowledge
Knowledge of records management, information governance and data protection
- Special Requirements
Ability to travel across Trust sites
Desirable
5 listedAdditional qualities the employer would prefer.
- Experience
Experience of using the Electronic Staff Record (ESR) system
- Experience
Experience of working in a Medical Workforce department
- Qualifications
Evidence of continuing professional development
- Skills & Knowledge
Understanding of UK immigration law and work permit regulations
- Skills & Knowledge
Knowledge of NHS terminology / procedures
Job overview
Accelerate you career within Medical Workforce!
Join Frimley's Medical Workforce Team and play a key role in delivering a responsive, high-quality employment service to our doctors and managers.
We are looking for an organised and customer-focused Employee Services Coordinator to join our Medical HR team.
The Role
You will provide high-quality administrative and advisory support across the employee lifecycle, acting as a key point of contact for doctors, managers and colleagues.
This role includes responding to queries on doctors’ terms and conditions, processing contractual changes, preparing employment documentation and supporting visa and immigration-related enquiries.
About You
You will need excellent attention to detail, strong communication skills and the ability to manage competing priorities in a busy HR environment.
Why Frimley NHS Foundation Trust
- Join an NHS Trust dedicated to transforming lives every day.
- Enjoy flexible work, great benefits, and a dynamic team culture.
Main duties of the job
- Respond to employment queries, providing accurate advice
- Process contractual variations, staff changes and leavers accurately and promptly.
- Prepare certificates of employment and other employment documentation.
- Maintain accurate employee records and update the Electronic Staff Record (ESR).
- Assist with visa and immigration-related queries
- Advise managers on operational employment matters and doctors’ terms and conditions.
- Undertake Registration Authority duties, including supporting smartcard management.
- Deliver excellent customer service
Detailed job description and main responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
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Applying for this NHS job
This advert is for Employee Services Coordinator – Medical HR with Frimley Health NHS Foundation Trust in Ascot, England. It is listed as a Coordinator (discipline unspecified) role. The advertised salary is £29812.00 to £32715.00. The contract type is 12 months (Fixed Term). The application deadline is 11 Oct 2026.
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