Emergency and Acute Care Medicines Management Technician

Job overview

We are delighted to invite applicants to join our Emergency and Acute Care (EAC) directorate and become part of the acute medicine and Same Day Emergency Care (SDEC) pharmacy team and a newly established General Internal Medicine (GIM) service.

This post is patient-facing and involves working alongside our established clinical pharmacy team to deliver a specialised service to our GIM ward, our acute medicine admissions ward and SDEC. You will have a key role in supporting with medicines reconciliation, counselling patients and supporting the team to use ward automation systems, helping to ensure the effective running of the pharmacy service with the EAC directorate.

You will be fully supported by a team of experienced specialist pharmacists, Chief Medicines Management Technician, Medicines Management Technicians and Assistants.

If you are an experienced, self-motivated Medicines Management Technician with a passion for emergency and acute care, this could be the job for you.

Main duties of the job

You will deliver patient-facing clinical pharmacy care to the GIM, acute medicine and SDEC areas and will work closely with the EAC Specialist Clinical Pharmacists to ensure the delivery of a safe, efficient, high quality and cost effective technical service.

This is achieved by the provision of a professional and effective medicines management service, with emphasis on the re-use and assessment of patients own medications, accurate and meticulous drug histories, thorough patient counselling, timely preparation of discharge prescriptions, one stop dispensing and authorised self- checking.

The post holder will be expected to work at the Queens Medical Centre Campus

Detailed job description and main responsibilities

Patient medication history- This will include compiling medication histories by checking with patients, their own medication, patient’s medical notes, smart cards, NerveCentre, System One, GP surgeries, recent discharges and any other appropriate sources of information.

Communicating effectively, clearly and concisely complex or sensitive information to a wide range of staff, healthcare professionals and patients where there may be barriers to understanding.

Checking patients own medicines for suitability for use on admission and at discharge.

To complete final accuracy checks of discharge prescriptions against contents of patients own drugs locker.

To be responsible for ordering further supplies of medication as per departmental procedures.

To maintain up to date handovers on NerveCentre via the pharmacy IPads or laptops.

In liaison with pharmacy stores, maintain and review drug supply issues relevant to the clinical area to ensure an effective and safe system of drug supply, through effective communication with relevant pharmacy and ward staff.

To participate in the controlled drug retrieval of patients own medication from wards, patient’s own CD destruction at ward level and expired or unused ward stock. To check CD register balances and balance transfers to new CD registers. To help support the quarterly CD audits.

To investigate and resolve with nursing staff where appropriate controlled drug discrepancies to ensure accuracy and legal requirements of the controlled drug patient records are maintained.

To be responsible for the local implementation of standards relating to medicines storage and security including:

• Ambient and fridge temperature monitoring
• Security of medicines storage in treatment rooms, drug trolleys, fridges, emergency trolleys and boxes, controlled drugs cupboards.

To participate and support in project works under the direction of the Directorate Lead Pharmacist.

The post holder will be expected to take full part in the 7 day shifted rota and bank holidays duties.

Shifted and bank holiday duties: To participate in departmental weekend, bank holiday and late duty working as required. At the time of advertising, the weekend rota encompasses 2 half-day shifts every 4/5 weeks at the city campus or 1 full day shift every 4 weeks at the QMC campus. In addition, the post holder will participate in a system of flexible shifts to facilitate NUH pharmacy opening times.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.