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Job requirements
Essential
23 listedRequirements the employer expects applicants to meet.
- Experience
Ability to understand the requirements of and work effectively within a demanding project environment
- Experience
IT or software configuration experience
- Experience
Previous experience of working within complex cultural environment
- Experience
Understanding of clinical, administrative and /or operational workflows and processes within a hospital environment
- Experience
Knowledge of medical terminology
- Experience
Experience of supporting change management
- Communication
Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Skills and Abilities
Ability to understand highly complex problems, analyse and document workflows and current practice, identifying opportunities for change
- Skills and Abilities
The ability to maintain issues logs and work to a project plan
- Skills and Abilities
Sound organisation and planning skills ability to prioritise a demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines and frequent interruptions
- Skills and Abilities
Have the ability to work alone as well as working with other work streams when and where necessary
- Skills and Abilities
Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Skills and Abilities
Ability to impart knowledge and/or present to others in a clear and concise manner
- Skills and Abilities
Able to work collaboratively with own team members as well as those in other application teams
- Skills and Abilities
Good analytical and project management skills
- Skills and Abilities
Advanced keyboard skills
- Specific Requirements
Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary
- Knowledge and Qualifications
Educated to Masters level, equivalent professional qualification including professional registration or equivalent experience
- Knowledge and Qualifications
Excellent operational knowledge of the advertised area including relevant operational policies and procedures
- Knowledge and Qualifications
Epic Certification
- Personal and People Development
Confident in working with, negotiating with, and motivating clinical staff, medical consultants and/or other senior managers
- Personal and People Development
Ability to make decisions based on highly complex facts or situations requiring analysis, interpretation, or comparison of a range of options
- Responsibilities towards promoting Equality Diversity and Inclusion
Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
Desirable
1 listedAdditional qualities the employer would prefer.
- Experience
Previous NHS or healthcare experience
Job overview
An exciting opportunity has arisen to join the UCLH Electronic Health Record (EHR) Team within our Patient Access & Flow (PA&F) Team. We are seeking two individuals with a keen interest in digital healthcare to join our Patient Self-Scheduling via MyCareUCLH (MyChart) Programme and our core Patient Access and Flow Teams.
The successful candidates will join an experienced and wider diverse team of analysts who support UCLH’s Epic EHR and our wider digital partnerships and be part of an internal team with expertise across Springboard, Cadence, Grand Central, Prelude, Springboard and Welcome (core Patient Access and Flow) and Cadence and MyChart (Patient Self-Scheduling).
Our team also supports the Royal National Orthopaedic Hospital (RNOH) and will play an important role in future Epic Connect partnerships.
If you have a preference to work in a particular area, please indicate this at the beginning of your personal statement of your application
Main duties of the job
We work closely with clinical, administrative & managerial staff, analysing their processes & helping them agree clinical best practice standards & workflows. We modify Epic to reflect & support these working practices. We provide end-user support using specialist application knowledge through regular meetings & incident investigation & resolution. We have excellent relationships with departmental leads, super-users & subject matter experts. We have a rolling upgrade programme which delivers new features & functionality. Candidates already Epic certified will be employed at band 7. Otherwise, you will start at band 6 & undertake a period of training to obtain certification progressing to Band 7 when you achieve this & demonstrate competence via assessment across all role elements. You will be fully supported by your manager & team in this process and expected to achieve certification or proficiency within their six-month probation period. Applicants without an Epic certification will be required to undertake an Epic aptitude assessment (the Sphinx test) prior to interview. To be successful in this role, you should have a good understanding of NHS Services, ideally some experience in the area you are interested in applying for and have enthusiasm to improve services through digital technology. This is a hybrid role, requiring a minimum of one day on-site per fortnight, with flexibility to attend more frequently based on business needs.
Detailed job description and main responsibilities
For the full Person Specification & more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Post holders will need to spend at minimum one day on site per fortnight, depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunities
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working
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Applying for this NHS job
This advert is for Electronic Health Records (EHR) System Analyst / Designer with University College London Hospitals NHS Foundation Trust in London, England. It is listed as a Band 7 Analyst role. The advertised salary is £58,133 - £65,261 Per annum inclusive of HCAS. The contract type is Permanent. The application deadline is 15 Nov 2026.
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