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Job overview
This is an exciting opportunity for someone interested in working in both a training and digital healthcare role to support our Electronic Health Record (Epic) system. We are looking for a skilled, experienced and enthusiastic trainers to join our innovative Epic Training & Adoption team.
Main duties of the job
UCLH will be implementing the Cheers module in Epic and require a Senior Credential Trainer to lead the training for this and support the wider teams that will be using this functionality. As a Senior Credential trainer, you will deliver Epic training to staff across all professions. A good understanding of key clinical workflows and terminology is therefore required, with clinical experience desirable. You will assist on the design and delivery of allocated Epic training courses; assist with quality improvement projects relating to Epic design and implementation; work closely with specialist leads and educators, and be part of the Epic super-user community.
We are looking for a friendly, enthusiastic team members who can adapt to this fast-paced and broad role. Applicants will require strong analytical skills and the ability to troubleshoot and adjust priorities quickly to the rapidly changing needs of a large teaching hospital.
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person specification
Experience
Essential
- Experience in designing and delivering clinical systems training.
- Previous NHS or Healthcare experience.
- Previous experience of working within a complex, change-driven environment.
Skills and Abilities
Essential
- Resilient approach, flexible attitude to work
- Ability to work with and through others
- Sound organisational skills: the ability to prioritise a demanding workload in a high pressure and very challenging environment while maintaining delivery of quality outputs to tight deadlines
- Proficiency in standard computer packages such as Microsoft Word, PowerPoint and Excel
Knowledge and Qualifications.
Essential
- General education to degree level, equivalent professional qualifications or experience.
- Excellent operational knowledge of specific clinical areas including relevant operational policies and procedures.
- Have been assessed at, or be willing to work towards, the standard of training delivery expected of an EPIC Credentialed Trainer.
- Ability to understand the requirements to work effectively within a demanding project and programme environment.
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Applying for this NHS job
This advert is for EHR Senior Credentialed Trainer with University College London Hospitals NHS Foundation Trust in London, London, England. It is listed as a Band 6 role. The advertised salary is £47,951 - £56,863 per annum inclusive of HCAS. The contract type is Fixed term: 6 months (Length of the project). The application deadline is 03 Aug 2026.
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