eHospital Application Specialist

Job overview

The purpose of the role is to manage specific clinical systems as a defined Electronic Patient Record (EPR)  Application Specialist.  You will also be required to provide basic application management support for other clinical systems as and when required, to assist in the management and operational performance of a critical business service, providing help, support and guidance to clinical and non-clinical staff using the clinical systems.

Working within a supportive, innovative and modern environment where ideas are shared and valued, the EPR Application Specialist will work closely with our strategic IT delivery partners and Trust stakeholders to ensure clinical and Administrative services are fully supported by our first of type product.

Main duties of the job

To undertake system responsibility as an Applications Specialist, ensuring the integrity of the business critical systems are maintained at all times and that business continuity is ensured.

Work closely with all stakeholders, provide analysis and information, to determine how the clinical systems can be developed, configured and enhanced to meet the requirements for clinical and administrative workflows.

A good understanding of the operating context in a large acute hospital is crucial, to ensure that the needs of the trust are met and the implications of design and configuration decisions are understood in terms of their impact on colleagues operationally, on the quality and standardization of data collected and how this flows into other systems and informs reporting and analytics.

Detailed job description and main responsibilities

The post holder will analyze and report on the impact of changes to clinical systems and make decisions and recommendations for the benefit and improvement of business processes and explain such to other IT specialists as well as to those with limited IT understanding or knowledge.

As a specialist, they will use their knowledge and experience of business practice and of clinical systems, to conduct research, and develop and implement policies and procedures and make a key contribution towards recommendations, on the fitness of new clinical systems to guarantee the continued development and improvement of processes, to facilitate new ways of working and the achievement of patient and cost benefits.

To manage support provided by the suppliers of clinical systems to ensure minimum disruption to users of the clinical systems and that the suppliers are aware and able to deliver enhancements required to meet governmental and/or directives for service developments and improvements.

To lead the liaison with external suppliers, other IM&T staff groups, the training team, senior managers and clinicians, and non-IT staff groups in terms of system deployment, developments and maintenance of the clinical systems.