Duty/PMHW Team Administrator

Job overview

Bradford District Care Trust is an award winning trust that provides a range of innovative services that have been recognised as best practice nationally. As a provider of care for Children and Young People, who may have experienced mental health related issues, we are dedicated to providing high quality service, tailored to individual needs. The successful candidate will be responsible for team administration across the Duty/Filtering and PMHW team in Bradford CAMHS.

Closing Date: 3rd November 2026

Shortlisting Date: 4th November 2026

Interview Date: 12th November 2026

Main duties of the job

To support to the CAMHS multidisciplinary staff team, providing high quality written correspondence and verbal communication to patients/service users/ educational staff and parents as required

Customer Service / Communication

Providing administrative support to Duty/PMHW team, liaising with relevant colleagues from other teams within CAMHS.

Offering families and young people telephone calls in case of staff absences.

Provide non-clinical information and advice to patients and relatives within the boundaries of the role

Undertaking reception and front of house duties at designated sites

Using e-technologies to improve efficient ways of communication e.g. using MST for meetings.

Arranging appointments, interpreters and booking of transport as and when requested by members of the clinical team.

Be a first point of contact for identified clinical services ensuring professional standards and the appropriate style of communication is deployed depending on the situation.

Detailed job description and main responsibilities

Please read the attached Job description and person specification for more details about this role.

Right to Work in the UK

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

Regrettably, if the role is not eligible for sponsorship under the Trust’s eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.