Job summary
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. The role involves working a variety of hours, including evenings, weekends, and bank holidays but no night shifts!
You will be working on a shift basis but, the normal hours for this role are 9 days per fortnight. Early shift times will vary dependent upon distance to session but will usually be between 08:30- 09:00 and finish between 17:30-18:00. Late shifts start between 11:15-12:00 and finish between 20:30-21:00. The days are usually 8hours 20minutes long.
Are you a people person who loves making others feel comfortable and supported? If youre someone who naturally puts others at ease, enjoys chatting with people, and can handle questions and concerns with confidence, this could be the perfect role for you!
Main duties of the job
You dont need a healthcare background experience in retail, hospitality, customer service, or even volunteering is just as valuable.If youve worked in a team and know what it means to go the extra mile for someone, wed love to hear from you.Bring your positive attitude and enthusiasm for delivering a great experience, and well provide all the training you need.
In this role, youll learn practical healthcare skills and take a step into the NHS.Youll be the friendly face that greets our donors, supports them through the donation process, and makes sure they leave feeling good about their experience.From checking them in on our systems to ensuring theyre comfortable during and after their donation, your focus will be on delivering excellent care every step of the way.
Youll also keep accurate records, handle blood products safely, and ensure everything is set up for a smooth session. Plus, youll get the opportunity to drive our equipment lorry (dont worry, well give you full training for that!).
Its a hands-on, active role with some lifting and moving, so youll need to be comfortable working on your feet and as part of a supportive, close-knit team. If youre ready to build a meaningful career, gain valuable skills, and make a real difference, we cant wait to welcome you on board!
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.
Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Details
- Date posted: 19 June 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year
- Contract: Fixed term
- Duration: 12 months
- Working pattern: Full-time
- Reference number: 008942
- Job locations: NHSBT, Liverpool Centre, Liverpool, United Kingdom, L24 8RB, United Kingdom
Job responsibilities
What we offer:
- 6-week training period to fully prepare you for your career with us
- Rotas published 6 weeks ahead of time.
- No night shifts.
- Payments for unsociable hours, overtime, meal and driving allowances where applicable.
- Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
- Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endevour to provide tailored workplace adjustments where possible.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
- Read about our application process
- Learn more about our culture at NHSBT
To learn more, please see the Recruitment Profile which is a combination of the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
Next steps
This vacancy will close at 23:59 on Sunday 28th June 2026, however this vacancy may close sooner than the advertised deadline if we receive a high volume of application.
If you’re shortlisted, we’ll invite you to see the role for yourself by visiting a blood collection session, followed by a face-to-face interview. Unfortunately, we’re unable to offer virtual options, and travel expenses aren’t covered.
The session visit and interview are planned for 8th and 10th July 2026 (subject to confirmation).
Person specification
Experience
Essential
- Have experience of dealing with the public.
- Have experience of delivering a quality customer service.
- Be willing to learn new technology skills and undergo digital training.
Qualifications
Essential
- Have a good standard of numeracy and literacy.
- Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate.
- Hold a valid full UK Driving Licence with no more than 6 penalty points (provisional licences will not be accepted)
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Applying for this NHS job
This advert is for Donor Carer with NHS Blood and Transplant in Northway, South West, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 to £27,476 a year. The contract type is Fixed-Term. The application deadline is 28 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (19 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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