Domestic Supervisor - HHCS

Job overview

The post holder is responsible for the operational management and delivery of high-quality, patient-focused domestic services across Hampshire Hospitals Contract Services (HHCS) sites and premises. The post holder will lead the provision of Domestic, Hydration and associated support services, ensuring ensuring services consistently meet statutory requirements, National Standards of Healthcare Cleanliness, Trust policies and Key Performance Indicators (KPIs).

The post holder is required to assist the Service Lead in the day-to-day running of the domestic and soft facilities services team and undertaking general cleaning duties. They will ensure that staff are trained and equipped to deliver and actively maintain the high standards required.

We welcome drive and enthusiasm together with a flexible approach which supports staff through hands on working where required.

Main duties of the job

• Lead and coordinate daily domestic operations across the HHCS managed areas, ensuring appropriate allocation of resources and maintaining service continuity across designated areas.
• Manage, develop and support the domestic team to deliver safe, compliant and high-quality cleaning services in line with Trust standards, policies and performance targets.
• Monitor service quality through audits, inspections and performance reporting to achieve agreed KPIs and standards.
• Oversee specialist cleaning programmes, ensuring effective planning, delivery and record keeping.
• Develop strong working relationships with wards, departments and key stakeholders to support operational requirements and continuous service improvement.
• Ensure effective workforce management through rota planning, attendance monitoring, recruitment support, performance management, appraisals and staff development.
• Oversee stock control, resource allocation and the timely reporting and resolution of maintenance, equipment and service-related issues.
• Maintain accurate operational records and management information, ensuring compliance with Trust procedures, governance requirements and statutory obligations.
• Promote a culture of safety, quality, accountability and continuous improvement, ensuring services contribute positively to patient experience, infection prevention and staff wellbeing.

Detailed job description and main responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.