Divisional Director of Operations - Medicine and Emergency Care

Job overview

Thank you for your interest in joining us as Director of Operations for the Medicine & Emergency Care Division; this post is a vital leadership role within our organisation. The Shrewsbury & Telford Hospital NHS Trust (SaTH) has a wide-ranging improvement programme, including key operational commitments to improve access to Urgent & Emergency Care, Elective services, Cancer services and Diagnostic services. The organisation is proud of improvements made in recent years, but also humble about how much more we have to do.

You will be joining at an exciting time for the Trust and for healthcare services within the Shropshire, Telford & Wrekin Integrated Care System. The Trust has a recently appointed new Chair who is Chair in Common across both SaTH and Shropshire Community Health NHS Trust, and are currently recruiting to a joint Chief Executive Officer role - creating the opportunity for greater partnership working between the two organisations, collaborating to best meet the needs of the population that we serve. The Trust also has a Chief Operating Officer (COO) and two Deputy COOs that have recently commenced in post, and so successful candidates will have the chance to join a newly formed senior leadership team.

This will be an incredibly rewarding leadership role within an ambitious senior leadership team. We are committed to working together to provide excellent care for our patients and a professionally fulfilling experience for our colleagues.

Main duties of the job

The Divisional Director of Operations (DDO) is a pivotal member of the Divisional team. The DDO will contribute to the development, implementation and delivery of the Trust’s strategic and operational objectives to provide services that optimise patient care, ensure efficient use of resources and promote a culture that is progressive, inclusive and driven by a core set of values.

The Divisional Director of Operations has devolved responsibility and accountability for the operational delivery and strategic development of the Division. The DDO’s key role is to support the Divisional Medical Director and Director of Nursing alongside their teams in ensuring the provision of high quality, efficient and effective services, contribute to the strategic direction of the Division and provide general management expertise to the Divisional Medical Director and Clinical Directors to enable them to effectively discharge their responsibilities and accountabilities.

The post holder will act as a role model for outstanding leadership and management and play a vital role in developing and implementing the Division’s clinical and business strategy, service developments and business plans in line with the Trust’s vision, values and strategic goals. The DDO contributes to the Trust’s wider strategic and service development agenda, taking responsibility for Trust-wide projects as agreed.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled information for candidates.