DIUCS Urgent Care Assistant

Job overview

Are you a self-motivated individual, committed to excellent customer service with great interpersonal skills?

Dorset Healthcare are looking for enthusiastic individuals to drive in the community as Urgent Care Assistants for the Dorset Integrated Urgent Care Service across Dorset.

You will be joining a dedicated team that supports patient care, safely driving clinicians to Dorset community-based patients and supporting in the delivery of care in patient's homes where appropriate and training has been undertaken.

This role is based in St Leonards. Full training and development will be offered to successful candidates.

This role is a permanent part time position supporting a 24/7 service. Shift patterns will include public holidays, late shifts, night shifts and weekends. Enhanced shift allowance will be paid for out of hours working.

Rota available = 16.75 hours. Week 1= 12 hours, week 2 = 21 hours, week 3 = 25.5 hours and week 4 = 8.5 hours. This is a part time opportunity offering consistent working hours following a fixed rota pattern.  Rota can be found in attached documents.  For more information, please contact Emma Cook, DIUCS CATS Duty Manager, [email protected].

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Main duties of the job

This role is varied and interesting where candidates require good communication skills with the ability to interact professionally with patients, relatives and other staff groups.

Responsibilities include:

Maintain adequate stock and drugs in the urgent care cars

Carry out daily safety vehicle checks

Ensure the cars are kept well organised and clean

To cover receptionist when required

To assist the clinician in delivering care in the patient’s home

Accepting cases from dispatch and driving the clinician to the next visit

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements.  Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]