
Job requirements
Essential
11 listedRequirements the employer expects applicants to meet.
- Knowledge
Have an understanding of Patient Flow and how this affects the Local Health Economy, both within a Hospital and Home setting
- Experience
Evidence of continuous development and acquisition of new skills and knowledge
- Experience
NVQ Level 3 in Health Care or able to demonstrate equivalent level of knowledge in current role.
- Experience
Experience of working within a hospital or community setting patient facing.
- Experience
Experience of working with clinical and non-clinical staff and relationship management.
- Experience
Experience of using computer based information systems in an office environment.
- Experience
Ability and experience of using IT systems including Microsoft Office and have accurate and competent keyboard skills
- Experience
Standard IT literate with evidenced experience of relevant IT systems/databases.
- Experience
Ability to work across the D2A footprint
- Experience
Flexible approach – demonstrating ability to respond to changes in allocation of work at short notice to set deadlines
- Experience
Work as part of a team
Desirable
4 listedAdditional qualities the employer would prefer.
- Knowledge
Understanding of local services that are provided as part of hospital admission and avoidance
- Experience
Experience in healthcare and understanding of patient flow
- Experience
Have an understanding of Patient Flow and how this affects the Local Health Economy, both within a Hospital and Home setting
- Experience
Understanding of local services that are provided as part of hospital admission and avoidance
Job overview
We are offering an exciting opportunity to join Discharge to Access (D2A) Complex Assessment team as a Discharge Facilitator based in Stoke on Trent
You will have responsibility for assessing and tracking patients requiring a discharge to assess (D2A) bed-based service within a timely manner in a non-acute setting and closely work with the multi-disciplinary team and external agencies to ensure a robust assessment and a safe discharge.
You will work alongside the Patient Flow Team in the D2A and community hospital settings to facilitate an efficient, effective and timely utilisation of beds and resources. You will be required to effectively provide support to assist in the delivery of safe and effective patient transfer and tracking within D2A Services whilst gathering and collating collateral histories and information regarding current care needs.
The service operates 24/7, 365 days per year and you will be expected to work on a 5 day per week shift pattern. This may include some weekends and bank holidays.
Main duties of the job
As Discharge Facilitator you will be responsible for the clerical coordination of the discharge process from the point of admission until discharge whilst building robust relationships with patient’s families and the multi-disciplinary team.
As part of this role, you will be expected to:
- Gather and record information to enable accurate patient assessments to facilitate timely discharge.
- Attend meetings, sharing and recording information, escalating any blocks or issues.
- Prioritise own workload to ensure effectiveness and efficiency in delivering objectives whilst working under the supervision of the Flow Team.
- Be proactive and able to demonstrate good organisational skills and excellent communication skills both in verbal and written correspondence.
- Work with health and social care staff and an understanding of community Home First services alongside knowledge of the Care Act 2014 and the principles of (D2A) would be desirable.
Detailed job description and main responsibilities
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Please see attached the full job description and person specification. .
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Discharge Facilitator D2A with Midlands Partnership University NHS Foundation Trust in Stafford, England. It is listed as a Band 3 Facilitator role. The advertised salary is £25,760 - £27,476 Band 3. The contract type is Permanent. The application deadline is 26 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (12 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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