Digital Transformation Senior Project Manager

Job overview

Full time: 37.5 hours per week

Agile working (minimum 2 days in the office)

The Digital Transformation Senior Project Manager will lead the development and delivery of a Trust-wide digital maturity programme, building staff confidence and capability in the effective use of digital tools and data across mental health, community, forensic and prison services. Working closely with clinical, operational and digital teams, the post holder will assess current capability, identify priorities for improvement and deliver technology-enabled change that improves service quality, productivity, staff experience and patient outcomes.

Main duties of the job

The post holder will lead the development, implementation and delivery of the Trust-wide digital maturity programme. Working collaboratively with clinical, operational and digital teams, they will assess digital capability, identify learning and development needs, and strengthen workforce confidence in using digital tools and data effectively. They will design, coordinate and oversee tiered learning, digital coaching, workshops, self-assessment and Train-the-Trainer programmes, while providing specialist advice and implementation support to promote safe, consistent and effective digital practice across the Trust.

Our Senior Project managers are accountable for managing digital projects throughout the full lifecycle, from discovery and planning through to implementation, handover and benefits realisation. This will include establishing proportionate governance; developing and maintaining project plans; managing milestones, risks, issues and dependencies; coordinating internal teams and external partners; and ensuring that learning resources remain current and fit for purpose. Using assessment findings, performance information and staff feedback, they will monitor delivery, evaluate outcomes, support consistent practice and drive continuous improvement. They will ensure that digital solutions align with clinical priorities, Trust strategy and sustainable business-as-usual arrangements.

Detailed job description and main responsibilities

Project Management

• Designing specific areas of the Digital Transformation working agenda, developing and implementing the changes and proactively monitoring progress, resolving issues and initiating corrective action as appropriate
• Assisting with the definition of governance arrangements for specific projects
• Develop comprehensive project plans for each project
• Managing third party contributions to each project, to include primary care and other external partners (e.g. Local Authority, Public Health, Third Sector, Commercial)
• Working with manager to manage both the dependencies and the interfaces between different projects
• Support line manager and service managers to scope out change to clinical pathways to improve quality and productivity, defining policies, procedures and supporting documentation (eg process maps and guidelines) for proposed changes.
• Working with clinical staff, motivating and encouraging them to review their working practices and how they deliver services as a result of proposed changes
• Managing risks to each projects successful outcome
• Initiating extra activities and other management interventions wherever gaps identified or issues arise
• Supporting and encouraging behavioural change to meet the Trusts aims and objectives
• Ratifying baselines set at project initiation and ensuring that project are delivered to time, cost and with quality.
• Where there is extra demand, support the optimisation team in preparing project materials in preparation for Clinical Design Authority sign off.
• Ensuring that at handover to BAU there are methods to track expected benefit and ensure that they are realised

Staff Engagement

• Help develop a staff engagement plan for implementation of specific projects and the broader clinical transformation strategy
• Undertake training and development for staff as appropriate to ensure the successful delivery of projects.

Resource Management

• Facilitating the involvement of individuals to the project delivery team as required. Ensuring that staff engagement is an integral part of the programme so that the new systems get quickly embedded into practice
• Ensuring that the delivery of new services from the projects is to the appropriate levels of quality, on time and within budget, in accordance with the programme plan and programme governance arrangements

Communication

• Develop a communications strategy for the individual projects that the post holder has responsibility for in conjunction with line manager
• Day to day responsibility for the communications with stakeholders directly involved with the implementation of the projects
• Lead on broader digital transformation communication plans setting up appropriate communications as required.
• Develop and undertake presentations to a wide audience and to a high standard. The job holder will particularly build relationships and communicate with:-
• Business Manager and Business support officers
• All project leads and stakeholders to ensure a smooth implementation of change/project deliverables
• Staff and Managers
• Internal and external stakeholders, GP practices & ICB’s, Local Authorities, Public Health, third sector, internal and external suppliers

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.