Digital Trainer

Job overview

As a Digital Trainer at Kent and Medway Mental Health NHS Trust (KMMH), you will be responsible for the design, development and delivery of engaging end-user training content in support of the Trust's Digital Plan and other projects central to Digital Transformation; supporting our staff to have the knowledge and understanding to work with our digital systems and technologies in direct support of required project outcomes and objectives.

You will be working with colleagues and other stakeholders to design, plan and produce training material and deliver an engaging learning experience. Using your specialist knowledge and expertise, you will collaborate on identifying and translating learning objectives, instructional design requirements and introduce aspects of business process change in the production of training content and delivery.

You must be competent in designing engaging training content, which supports the end user to efficiently and effectively use the digital systems/technologies being implemented with an ability to distil complex information into a concise, non-technical style for presentation and effectively use a full range of delivery methods (blended learning) to enhance learning.

Main duties of the job

This role is for a Band 5 digital training, sitting as part of the digital transformation team. The digital training team work closely with Digital Project Managers, Business Analysts, Digital Suppliers and Frontline teams to design, build and deliver digital training on new and existing digital systems; this does not include the Trust EPR or mandatory training - these are managed by separate teams. Examples of training that this team deliver include - 8x8, Lime survey, M365, CoPilot, Teams Apps and Channels, PKB Patient Portal, Digital Essentials and any other Digital Literacy requirements such as password resetting, accessibility functionality on Windows 11 and M365, and how to make the most of the digital tools available to improve patient care.

Detailed job description and main responsibilities

Please refer to the attached job description for full details and main responsibilities of the role.

The interview dates will be held on the 24th and 25th of September

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.