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Job requirements
Essential
15 listedRequirements the employer expects applicants to meet.
- Skills
Strong analytical skills with the ability to interpret highly complex data to inform system design and decision-making.
- Skills
Strong leadership and people management skills, including team development and performance management.
- Skills
Ability to handle sensitive and contentious issues, managing resistance to change effectively.
- Skills
Well-developed communication skills both written and verbal, and the ability to address groups or individuals including senior managers
- Knowledge
Understanding of NHS policy, standards, governance requirements and regulatory frameworks relevant to digital services.
- Knowledge
Understanding of digital systems and EPR environments and how they support clinical and operational services Knowledge of NHS clinical, professional, and operational standards.
- Knowledge
Knowledge of the Epic EPR system
- Experience
Extensive experience working in a healthcare informatics environment, specifically with Electronic Patient Record (EPR) systems like Epic.
- Experience
Proven track record of leading system design, optimisation, and implementation in a clinical or operational healthcare setting.
- Experience
Experience managing multidisciplinary teams, including direct line management of analysts and senior analysts.
- Experience
Experience in the development, design and use of an enterprise wide EPR.
- Experience
Proven experience of leading digital programmes or system optimisation delivering measurable benefits.
- Qualifications
Master’s degree or equivalent experience in a relevant discipline (e.g., IT, Health Informatics, Data Science, or related field).
- Qualifications
Certified in Epic / EPR application management, with current certification and revalidation through mandatory annual training and exams.
- Additional Requirements
The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Desirable
7 listedAdditional qualities the employer would prefer.
- Skills
Proven ability to identify opportunities for innovation and drive service transformation through new technologies or workflows.
- Knowledge
Awareness of NHS cost improvement plans and how EPR systems can support these through optimisation.
- Experience
Experience collaborating with NHS England, ICSs, and other national bodies to implement system changes aligned with policy requirements.
- Experience
Experience of budget management, resource allocation, and justifying system upgrades or training investments.
- Experience
Experience of working with very senior managers, clinicians and board members.
- Experience
Previous NHS experience
- Qualifications
Evidence of formal project management training, e.g., PRINCE2, Agile, or equivalent.
Job overview
Do you have a passion for leveraging digital solutions to transform healthcare?
We're seeking a highly skilled Digital Systems Manager to join our management team. You will oversee the design, optimisation, and development of our Epic Electronic Patient Record (EPR) system and other digital solutions. This pivotal role will see you leading a team of dedicated digital system analysts and specialists to ensure our digital systems meet the dynamic needs of clinicians, administrators, and patients.
We are looking to recruit an enthusiastic individual with a keen interest & experience in digital healthcare and problem solving. Equally as important to these skills will be your understanding of clinical and administration workflows and processes within an acute Trust.
This is a wide-ranging, key strategic role that draws on project management skills, collaboration, stakeholder management and EPR/digital systems knowledge.
Main duties of the job
The Digital Systems Manager leads a team of analysts to support, design and optimise the Trust’s Epic Electronic Patient Record (EPR) and associated systems.
The post holder provides expert advice on system design, clinical and administrative workflows, NHS data standards and reporting requirements. They ensure systems are safe, integrated, reliable and aligned with operational needs and national standards.
Working with clinical, operational and digital colleagues, the role delivers system enhancements, upgrades, user support and measurable service improvements. The post holder maintains design integrity, manages delegated resources and develops a high-performing team focused on patient safety, innovation and continuous improvement.
Role dimensions
Leadership and line management of EPR analysts and specialists.
Accountability for EPR configuration, design integrity, optimisation and associated systems.
Compliance with NHS data, reporting, information governance and patient safety standards.
Management of delegated budgets, resources and delivery priorities.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on 18th October 2026.
Interviews are due to be held on 5th November 2026.
All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.
Right to Work
As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.
Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
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Applying for this NHS job
This advert is for Digital Systems Manager with Cambridge University Hospitals NHS Foundation Trust in Cambridge, England. It is listed as a Band 8 Manager role. The advertised salary is £66,582 - £77,368 p.a. pro rata. The contract type is Permanent. The application deadline is 18 Oct 2026.
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