Digital Clinical and Social Care Safety Administrative Officer, Band 5

Job details

• Branch: Lurgan Hospital (SHSCT)
• Location: Trustwide
• Directorate: Medical Directorate
• Salary: Band 5 (£31,049 - £37,796)
• Contract Type: Permanent
• Opening Date: 09/09/26
• Closes: Wed, 23 September 2026 @ 4:00 PM
• Interview Dates: To be confirmed

Notes

If you are submitting a manual application, please post it to: Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR. Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage. “A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026”. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.” Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website.

JOB DESCRIPTION

JOB TITLE

Digital Clinical & Social Care Safety Administrative Officer

BAND

5

DIRECTORATE

Medical Directorate

INITIAL LOCATION

Trustwide

REPORTS TO

Digital Clinical and Social Care Safety Officer

ACCOUNTABLE TO

Assistant Director for Clinical and Social Care Governance

FLEXIBLE WORKING PROVISIONS AVAILABLE

Consideration will be given to compressed/elongated hours and Hybrid working

JOB SUMMARY

The post holder will be a member of the Digital Clinical and Social Care Safety Team (DST) The post holder will contribute to the review and improvement of digital safety processes, policies and governance frameworks, and support the DST to provide and seek assurances to promote safe and effective care within the Southern Health and Social Care Trust (SHSCT)

The post holder will maintain and contribute to Clinical Risk Management activities including safety case reports, the management of incidents and risks, and the maintenance of governance records using the Datix system and tools such as excel.

The post holder will be responsible for the preparation of digital safety reports and the creation and use of dashboards to support the identification of trends and to provide assurances.

The post holder will be responsible for creating and ensuring comprehensive and effective administrative procedures are in place for the consistent provision of quality and timely information.

KEY DUTIES / RESPONSIBILITIES

Operational Delivery

The post holder will

Lead and contribute to daily activities which promote and embed digital safety within the SHSCT and support the delivery of safe and effective care

Develop and maintain Clinical Safety Deliverables including Clinical Safety Case Report, Digital Safety Risk Register, and a Clinical Risk Management Plan, ensuring compliance with regional and national standards

Lead on the record keeping of incidents and risks through robust governance processes and the use of the Datix system

Analyse and interpret digital safety incident and risk data, producing weekly, monthly, and quarterly reports using Datix and tools such as Excel to inform decision-making

Support the creation of training materials for a multidisciplinary digital clinical and social care safety education programme

Lead on the creation and dissemination of a Digital Safety Bulletin to enhance shared learning

Coordinate digital safety governance processes including arranging digital safety meetings and managing invites, minutes, agendas, and action plans

Support the safe implementation, stabilisation, and optimisation of digital clinical and social care systems (including Encompass and benefit initiatives), ensuring digital safety considerations are embedded throughout

Information Management

Interpret complex datasets to identify safety risks and provide recommendations to the DST, supporting shared learning opportunities

Lead on the production of digital safety dashboards and generate directorate reports to enhance assurances and decision making

Monitor and report on key performance indicators (KPIs) and digital safety standards, identifying areas of risk and improvement

Key Working Relationships

Develop and maintain strong working relationships with a range of internal and external stakeholders to embed digital safety practices within the SHSCT

RAISING CONCERNS - RESPONSIBILITIES

The post holder will promote and support effective team working, fostering a culture of openness and transparency.

The post holder will ensure that they take all concerns raised with them seriously and act in accordance with the Trust’s ‘Your Right to Raise a Concern (Whistleblowing)’ policy and their professional code of conduct, where applicable.

PERSONAL AND PUBLIC INVOLVEMENT RESPONSIBILITIES (PPI)

Involve patients, clients, carers and the wider community where relevant, in developing, planning, delivering and evaluating our services in a meaningful and effective way, as part of the Trust’s ongoing commitment to Personal Public Involvement (PPI) and Co-Production. Further information is available at engage.hscni.net

GENERAL REQUIREMENTS

The post holder will be required to

Ensure the Trust’s policy on equality of opportunity is promoted through their own actions and those of any staff for whom they have responsibility.

Co-operate fully with the implementation of the Trust's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to their manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff.

Adhere at all times to all Trust policies/codes of conduct, including for example

Smoke Free policy

IT Security Policy and Code of Conduct

standards of attendance, appearance and behaviour

Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work.

Co-operate fully with regard to Trust policies and procedures relating to infection prevention and control.

All employees of the Trust are legally responsible for all records held, created or used as part of their business within the Trust including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000 the Environmental Information Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant with the Trust’s policy and procedures on records management and to seek advice if in doubt.

Take responsibility for their own ongoing learning and development, in order to maximise their potential and continue to meet the demands of the post.

Represent the Trust’s commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom they come into contact in the course of work, in a pleasant, courteous and respectful manner.

This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

It is a standard condition that all Trust staff may be required to serve at any location within the Trust's area, as needs of the service demand.

June 2026

PERSONNEL SPECIFICATION

JOB TITLE / BAND

Digital Clinical & Social Care Safety Administration Officer / Band 5

DEPARTMENT / DIRECTORATE

Digital Clinical & Social Care Safety Team / Medical Directorate

HOURS

37.5 hours

ESSENTIAL CRITERIA

SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below.

Factor

Criteria

Method of Assessment

Qualifications/ Registration

University degree or a recognized equivalent professional qualification in an admin related field AND worked for at least 1 year at band 4 level or equivalent/above with experience in data extraction, analysis and presentation, and organisational skills

OR

HNC/HND or recognised equivalent higher qualification in an admin related field AND worked for 2 years at band 4 level or equivalent/above with experience in data extraction, analysis and presentation, and organisational skills

4 years at band 4 level or equivalent/above with experience in data extraction, analysis and presentation, and organisational skills

Shortlisting by Application Form

Experience

Demonstrate experience of using MS Office including excel or equivalent software to competently extract, analyse and present meaningful reports to support decision making

Demonstrate experience in the ability to establish robust processes to support clinical and social care governance that enhances safety

Demonstrate sound working knowledge of digital systems that support the delivery of safe and effective health care

Demonstrate experience in using an electronic reporting system such as Datix

Demonstrate the ability to use own initiative to identify problems and implement effective solutions to support a positive outcome

SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage:

Skills / Abilities / Knowledge

Effective communication skills and ability to establish and maintain working relationships with a diverse range of stakeholders

Effective planning & organisational skills to establish and maintain governance processes

Effective management of own workload to meet tight deadlines

Effective data analysis skills to present meaningful information

Interview

DESIRABLE CRITERIA

SECTION 3: these will ONLY be used where it is necessary to introduce additional job related criteria to ensure files are manageable. You should therefore make it clear on your application form how you meet these criteria. Failure to do so may result in you not being shortlisted.

Experience / Qualifications

Experience of extraction, analysis and reporting of information by utilising analytical applications (e.g. SQL, Power BI, Qlik reporting, Business Objects)

Notes to applicants

You must clearly demonstrate on your application form under each question, how you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria.

Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form. Please note the Trust reserves the right to use any desirable criteria outlined in Section 3 at shortlisting. You must clearly demonstrate on your application form how you meet the desirable criteria.

Proof of qualifications and/or professional registration will be required if an offer of employment is made – if you are unable to provide this, the offer may be withdrawn.

As part of the Recruitment & Selection process it may be necessary for the Trust to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed.

THE TRUST IS AN EQUAL OPPORTUNITIES EMPLOYER

Successful applicants

may be required to attend for a Health Assessment

can expect to be placed at the minimum point of the pay scale, although a higher starting salary, within the range of the pay band may be available if the person appointed has experience relevant & equivalent to the post. If the successful candidate is an existing HSC employee moving to a higher band, AfC Pay on Promotion will apply.

are able to request Flexible Working from the 1st day of their employment. A number of flexible working provisions are offered by all HSC Organisations including Full-time working, Fixed working patterns, Part-time working, Flexi-time, Compressed/elongated hours, Average hours working patterns, Term-time working, Job-share or Homeworking for some or all of the working pattern, depending on the role being undertaken. Successful applicants are encouraged to discuss with their manager what Flexible Working provisions may be available in the role they are taking up, prior to commencing employment, to help them achieve a positive Work/Life Balance.