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Job overview
This post is fixed term/secondment until 31/12/2027 due to funding.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
These are exciting times for Velindre University NHS Trust (VUNHST) when you consider the opportunities ahead for blood and cancer services in Wales. By taking full advantage of digital to support our transformation the Trust has an opportunity to accelerate progress toward our ambitious long-term strategic goals. One of the most important components of our future success will be how well we embrace the challenge of digital. “Connecting our People and Services” is the digital vision in response to the Trust mission to “Improve Lives”, and its vision to deliver “Excellent Care, Inspirational Learning, Healthier People”.
Main duties of the job
Configure digital solutions to support operational systems and to support the delivery of user requirements.
Support the service delivery of clinical applications across Velindre University NHS Trust, ensuring they perform to the requirements of its users, clinician, and services.
Provide specialist advice, support and training to various staff groups across the organisation as a Subject Matter Expert (SME).
Participate in a second line support service, troubleshoot, diagnose and resolve problems or refer to the system supplier.
Identify opportunities to use digital systems to deliver service improvement and propose changes to practices and procedures.
Identify data quality issues and the delivery of additional training to support improved data quality.
Generate and execute test scripts and record test findings using the appropriate test documentation.
Participate in an out of hours (on-call) support service as part of a team rota.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The Digital Application Support role will provide support and development for digital systems across Velindre University NHS Trust, ensuring they meet clinical, operational and regulatory requirements. Key systems include the Welsh Patient Administration System (WPAS), Welsh Clinical Portal (WCP), and a range of clinical and non-clinical applications that support service delivery and patient care.
This is an exciting opportunity to join the Trust during a significant period of digital transformation. The post holder will support preparations for the new Velindre Cancer Centre (nVCC), including the transition of existing systems, implementation of new digital solutions, and provision of post go-live and business-as-usual (BAU) support to ensure their successful adoption and ongoing use.
Person specification
Experience
Essential
- Working within a quality driven environment
- Translation of business requirements into specialist functional specifications for digital applications
Desirable
- Experience of working in the NHS or healthcare environment
- Understanding of risk management
- NHS Wales Digital Systems
- Where the role requires use of WordPress (or equivalent CMS) for the design and publication of web content
Aptitude and Abilities
Essential
- Ability to make judgements involving a complex range of facts or situations, which require analysis or comparison of a range of options
- Excellent organisational and planning skills
- Excellent written and verbal communication skills
- Ability to learn new technologies and digital systems/applications quickly through specialist training courses and self-study
- Advanced IT skills
- Professional attitude
- Able to work as part of a team
- Able to prioritise and work to tight deadlines
- Excellent understanding of problem, change and release management
Desirable
- Ability to speak Welsh
- Knowledge of the Software Development Lifecycle
- Software development experience using an appropriate Integrated Development Environment and coding standards
- Principles of good web design
Qualifications / Knowledge
Essential
- Qualified to degree level or with equivalent relevant experience
Desirable
- ITIL Practitioner or equivalent knowledge and experience
- Training qualification or equivalent relevant experience
- Project Management qualification (e.g Prince 2)
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Applying for this NHS job
This advert is for Digital Application Support with Velindre University NHS Trust in Cardiff, Cardiff, Wales. It is listed as a Band 5 role. The advertised salary is £32,557 - £39,631 per annum. The contract type is 17 months (Fixed term/secondment until 31/12/2027). The application deadline is 27 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (13 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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