Deputy General Manager Harefield Hospital

Job overview

The deputy General manager (DGM) for Harefield hospital will provide senior support to the day to day running of the hospital. This role is key to supporting the hospital in delivering our financial, quality and operational objectives through the implementation of robust processes and the development of our staff.

The DGM will deputise for the general manager and have line management responsibility for the service management team.

The DGM will ensure that teams are both engaged with the development and delivery of annual business plans.

This role will include participation in the senior manager on call rota covering both Harefield and the Royal Brompton hospitals in a 1:8 capacity.

Main duties of the job

• Exercise delegated authority from GM and Divisional Director for development and implementation of performance management framework and resolution of day-to-day management issues within the Division.
• Support the GM to hold Lead Clinicians, and administrative managers to account for delivery of their objectives through regular performance review meetings.
• Formally deputise for the GM including in internal and Trust-wide performance meetings.
• Identify early need for remedial action plans where performance targets are not met.
• Responsibility for ensuring sufficient data is available in the Division to monitor and manage performance.
• Provide appropriate input and challenge to clinical and business plans where necessary to ensure high quality performance and key targets are achieved.
• Work closely with the Lead nurse and Matrons to ensure effective support services are in place for all clinical areas.
• Ensure facilities and other resources are available to meet service needs, including analysing and managing space requirements.
• Responsible for achievement of national and local service targets in conjunction with Directors and GM; monitor performance against targets, identify areas of concern and take remedial and preventative action as appropriate putting in place plans to improve performance where required.

Detailed job description and main responsibilities

The DGM will both demonstrate the trusts core values and promote the inclusion of them in every decision made at Harefield hospital;

Caring – we put patients first

Ambitious – we innovate and strive for excellence

Inclusive – we respect each other and work collaboratively

The DGM will support in the creation and progress of the future strategy for the hospital whilst ensuring that the day to day running is efficient and effective.

The DGM will ensure that patients are at the heart of every decision taken at Harefield hospital