Deputy Chief Operating Officer and Managing Director (VSM)


Location
Harrow, England
Profession
Chief operating officer
Deadline
25 Oct 2026
Contract Type
Permanent
Posted Date
09 Oct 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

40 listed

Requirements the employer expects applicants to meet.

  • Heart values

    Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect, and teamwork.

  • Heart values

    Demonstrate commitment to place Quality at our HEART.

  • Knowledge and experience

    Significant experience of working at a senior level within a large complex NHS organisation

  • Knowledge and experience

    Experience of working with Executive Directors, very senior managers and leaders

  • Knowledge and experience

    Significant understanding and knowledge of the statutory standards and a track record of delivery

  • Knowledge and experience

    Experience of leading and implementing Performance and Information strategies and frameworks within a large organisation

  • Knowledge and experience

    Proven ability to build enduring and effective stakeholder relationships

  • Knowledge and experience

    Demonstrate evidence of sound financial management / building strong and productive teams

  • Knowledge and experience

    Experience of strategic thinking at a senior level

  • Knowledge and experience

    Information specialist with strong analytical skills with an up-to-date knowledge of all NHS information and data requirements

  • Knowledge and experience

    Experience of translating local and national requirements into an information plan

  • Knowledge and experience

    Experience of database design and management; statistical analysis; data modelling and interrogation

  • Education and Qualifications

    Master’s Degree or equivalent knowledge and experience preferably with an information or analytical focus

  • Education and Qualifications

    Significant post qualification experience working at a senior level, with a strong professional reputation built on a track record of career development through delivery

  • Education and Qualifications

    Evidence of continuing professional development

  • Skills, abilities, and attributes

    Highly motivated, inspirational and positive leader

  • Skills, abilities, and attributes

    Political astuteness, understanding what can and cannot be delivered at senior level

  • Skills, abilities, and attributes

    The ability to shape the future and motivate staff to perform at the highest level

  • Skills, abilities, and attributes

    Excellent collaborative working skills and ability to build strong relationships with clinical leaders and professional staff groups

  • Skills, abilities, and attributes

    Effective and strategic influencing skills at all levels within and outside of the organisation including: Trust Board, APG & Trust level committee meetings, Improvement groups, Staff Involvement Forums, Place based and system level meetings and Regulator & Commissioner e.g. CQC, NHSE & ICB.

  • Skills, abilities, and attributes

    Excellent communication skills with the ability to communicate highly complex and sensitive information to large groups

  • Skills, abilities, and attributes

    Evidence of leading change through people

  • Skills, abilities, and attributes

    Proven ability to develop flexible and creative solutions to difficult problems

  • Skills, abilities, and attributes

    Excellent customer care skills

  • Skills, abilities, and attributes

    Evidence of formulating long term strategic plans which have an impact across the organisation

  • Skills, abilities, and attributes

    Evidence of consistently achieving results and targets

  • Skills, abilities, and attributes

    Proven ability to analyse and interpret highly complex or sensitive data and information and make appropriate decisions based on this

  • Skills, abilities, and attributes

    A management style that empowers others and evidence of successfully driving a learning, coaching culture for all staff in your area of control

  • Skills, abilities, and attributes

    Holding to account others to ensure they deliver to their targets and dealing effectively with performance

  • Skills, abilities, and attributes

    Evidence of development and implementation of a range of policies supporting the whole organisation

  • Skills, abilities, and attributes

    The confidence to succeed and overcome individual and organisational obstacles

  • Skills, abilities, and attributes

    Being able to manage own emotions and be resilient in a range of complex and demanding situations

  • Skills, abilities, and attributes

    Self-motivated and committed with the ability to work on own initiative without the need for close managerial support

  • Skills, abilities, and attributes

    A strong commitment to openness, honesty, inclusiveness and high standards in leadership

  • Skills, abilities, and attributes

    Able to demonstrate professional credibility

  • Skills, abilities, and attributes

    Have a passion for information and how the appropriate use of information has a significant positive impact on improving the organisations

  • Skills, abilities, and attributes

    Sound knowledge base of the NHS, the current issues, its values and principles

  • Skills, abilities, and attributes

    Requirement to be on Director on call rota

  • Skills, abilities, and attributes

    Advanced keyboard skills and ability to design and manage databases

  • Skills, abilities, and attributes

    Able to use a wide range of IT packages including MS Office and A.I.

Desirable

4 listed

Additional qualities the employer would prefer.

  • Knowledge and experience

    Previous experience of working closely working with the regulators

  • Knowledge and experience

    Relatable experience of working within a Group environment

  • Education and Qualifications

    Degree Level education or equivalent, preferably in the field of Performance and Information Management

  • Education and Qualifications

    Professional management training / qualification

Job overview

We are seeking an exceptional operational leader to join Team LNWH as Deputy Chief Operating Officer and Managing Director for Central Middlesex Hospital and the North West London Elective Orthopaedic Centre.

Reporting to the Chief Operating Officer, you will lead the Trust's elective care, performance and improvement agenda, supporting delivery of strategic priorities and providing assurance to the Board, regulators and system partners. You will oversee operational performance, finance and digital services, ensuring data-driven decision-making that improves patient outcomes, access and experience.

As Managing Director, you will provide visible leadership for Central Middlesex Hospital and the North West London Elective Orthopaedic Centre, working with clinical and professional leaders to enhance patient care, staff experience and service development.

The role includes responsibility for elective recovery, cancer performance improvement and Trust-wide digital operations, including digital transformation and optimisation of the electronic patient record. You will also contribute to the North West London Acute Provider Group, supporting collaboration and service improvement across organisational boundaries.

This is an exciting opportunity to lead transformation, improve access and outcomes for patients, and shape the future of planned care across one of London's largest NHS trusts.

Please contact James Walters, Chief Operating Officer, on 07770 685 815.

Main duties of the job

Reporting to the Chief Operating Officer, the post-holder will lead the Trust's performance agenda, ensuring delivery of NHS Constitutional Standards and providing assurance to the Board and regulators on performance improvement plans and outcomes.

The post-holder will oversee performance reporting, data quality, governance, and the delivery of accurate, timely and consistent information for internal and external stakeholders. Working across operational, finance, performance and digital teams, they will ensure a single, reliable source of information to support decision-making and strategic improvement programmes.

As a senior leader, the post-holder will work closely with Executive Directors to deliver operational and strategic priorities, contribute to Trust governance arrangements, and promote the Trust's vision, values and commitment to high-quality patient care and staff experience.

The role will lead the Trust's elective recovery programme and annual activity planning process, working collaboratively with clinical and operational teams and partners across North West London.

The post-holder will also act as Managing Director for Central Middlesex Hospital, providing site leadership, overseeing the Elective Orthopaedic Centre, and leading regulatory activity, including CQC inspections and improvement plans where required.

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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Applying for this NHS job

This advert is for Deputy Chief Operating Officer and Managing Director (VSM) with London North West University Healthcare NHS Trust in Harrow, England. It is listed as a Chief operating officer role. The contract type is Permanent. The application deadline is 25 Oct 2026.

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