Job requirements
Essential
28 listedRequirements the employer expects applicants to meet.
- Skills
Proven change management skills.
- Skills
Proven effective time management.
- Skills
Proven interpersonal / communication skills.
- Skills
Effective written communication skills.
- Skills
Data input skills.
- Skills
Effective organisational skills.
- Attitude
Committed to delivering quality patient care.
- Attitude
Motivated.
- Attitude
Target and results driven.
- Attitude
Flexible approach to working.
- Attitude
Open to change and new ways of working.
- Knowledge
Understanding of surgical pathways and Theatre scheduling processes.
- Knowledge
Knowledge of data protection / Freedom of Information Act.
- Knowledge
Knowledge of HR policies and procedures.
- Knowledge
Using Microsoft Office packages e.g. Word, Powerpoint, Excel, Access, Outlook.
- Knowledge
Knowledge of Hospital information systems.
- Knowledge
Knowledge of NHS Waiting Time Targets.
- Knowledge
Knowledge of Trust secretarial standards.
- Experience
Waiting list management and Scheduling experience.
- Experience
Experience of managing staff, meeting tight deadlines.
- Experience
Experience of working in the NHS in an administrative role.
- Qualifications
NVQ Level 3 in Business Administration or equivalent experience.
- Qualifications
GCSE Maths and English Language (Grade C or above) or equivalent qualification.
- Physical / Mental Abilities
To motivate staff and set goals / objectives which are monitored effectively.
- Physical / Mental Abilities
To work under pressure.
- Physical / Mental Abilities
To work independently or as part of a team.
- Physical / Mental Abilities
To deal effectively with patient / staff enquires.
- Physical / Mental Abilities
To use initiative to problem solve.
Desirable
10 listedAdditional qualities the employer would prefer.
- Skills
HR Skills programme.
- Skills
Report writing skills.
- Knowledge
European Computer Driving Licence, or working towards.
- Knowledge
Meditech V6 Scheduling and waiting list management.
- Experience
Experience as a Medical Secretary or within Scheduling / Medical Records at Band 4 level.
- Experience
Experience chairing meetings, training and appraisal processes.
- Experience
Meditech V6 working knowledge and experience.
- Qualifications
AMSPAR Diploma or OCR / RSA III and demonstrable experience in a medical admin role.
- Qualifications
OCR Level 3 Word Processing (or equivalent experience).
- Qualifications
Theatres experience.
Job summary
An exciting opportunity has arisen for an administrative manager to join the Division of Theatres as Deputy Administrative Manager. This key role will hold responsibility for the day-to-day management of administrative functions across the Directorate, supporting operational performance and a high-quality service. You will lead and manage divisional administrative teams across departments and sites to deliver efficient, patient focused services within key targets.
- Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information
Main duties of the job
- Responsibility for day-to-day management of administrative functions across the Directorate.
- Performance monitoring against key performance indicators in line with Trusts strategic goals and vision.Focusing on administrative elements of Service working closely with Directorate Manager (DM) and other key stakeholders to ensure compliance in relation to policy and targets. Responsible for consistency of approach and accurate management of scheduling, pathways and admin service provision providing assurance to the DM, Clinical Lead, Department Managers and Matron as required.
- Expected to work as and with Service admin teams during pressures and formulate plans to ensure care delivery is not compromised due to admin shortfalls.
- Strict monitoring of department specific pathways, RTT and Cancer targets and monitoring of timescales, working with DM to take remedial action as necessary.Capacity and demand management including targeted action planning as required to deliver on any day-to-day remedial and proactive objectives as well as any transformational projects and other service improvements. Close liaising with Performance and Information Services to ensure adequate reporting and data provision.
You will manage appraisal, capability and attendance management. You will be an expert super-user for Meditech V6, leading on upgrades, training and supervision of the Admin function.
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Details
- Date posted: 15 October 2026
- Pay scheme: Agenda for change
- Band: Band 5
- Salary: £32,073 to £39,043 a year
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: C9155-THAC-1026-31
- Job locations: Trust Headquarters, Sunderland Royal Hospital, Sunderland, SR4 7TP, United Kingdom, STSFT, South Tyneside Hospital, SOUTH SHIELDS, NE34 0PL, United Kingdom, STSFT, Durham Treatment Centre, Belmont Industrial Estate, DURHAM, DH1 1HP, United Kingdom
Job responsibilities
Responsibility for the day-to-day management of one or more administrative functions across the Directorate.
PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
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Applying for this NHS job
This advert is for Deputy Admin Manager with South Tyneside and Sunderland NHS FT in Sunderland, England; South Shields, England; Durham, England. It is listed as a Band 5 Administrative manager role. The advertised salary is £32073.00 to £39043.00. The contract type is Permanent. The application deadline is 29 Oct 2026.
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