Dental Receptionist - Public Dental Service (PDS)

Job details

• Job reference: 243827
• Salary: Band 2 (£26,696 - £28,988)
• Job closing date: 07/06/2026
• Job Type: Administrative Services
• Location: Royal Alexandra Hospital
• Employment type: Permanent
• Hours Per Week: 36
• Job posted date: 28/05/2026
• Employer (NHS Board): NHS Greater Glasgow & Clyde
• Department: Public Dental Service (PDS)

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

We are currently seeking a motivated and compassionate individual to join our team as a Dental Receptionist within the Public Dental Service, Royal Alexandra Hospital. This is an exciting opportunity to contribute to high quality patient care within a dynamic and supportive environment.

To provide reception and secretarial support to the Public Dental Service, ensuring the smooth day-to-day running of the clinic.

Responsibilities include maintaining appointment diaries using the clinic management system, producing correspondence such as referral letters, managing patient enquiries, processing payments, and reconciling petty cash in line with procedures.

The post holder will deliver a professional and confidential service, supporting both patients and clinical staff.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

• Location based in Royal Alexandra Hospital
• Permanent Contract
• Full-time Contract (36 hours per week)
• Shift pattern for this post are Monday to Friday, 08:30 - 16:30

Key responsibilities:

The successful candidate will provide administration support across a range of PDS services, including but not limited to:

• PDS Primary and Secondary Care services
• Domiciliary Care
• Undergraduate outreach clinics
• Inhalation sedation clinics

The successful candidate will work with a wide range of patient groups, including:

• Paediatric patients
• Special care patients
• Priority and vulnerable groups (P&V) patients
• Unscheduled care patients

Knowledge, training, qualifications and/or experience required to do the job:

Essential:

• Competence/experience with MS packages and other IT systems
• Excellent organisational and communication skills
• Flexibility to work across various sites throughout the NHS Greater Glasgow and Clyde area as service needs require

Desirable:

• Working knowledge of R4 Clinical+, Trakcare(Electronic Patient Management System)
• Experience with electronic phone systems eg Netcall

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Lisa Harrigan, Dental Manager, On 07855970460 or email lisa.harrigan@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

We are currently seeking a motivated and compassionate individual to join our team as a Dental Receptionist within the Public Dental Service, Royal Alexandra Hospital. This is an exciting opportunity to contribute to high quality patient care within a dynamic and supportive environment.

To provide reception and secretarial support to the Public Dental Service, ensuring the smooth day-to-day running of the clinic.

Responsibilities include maintaining appointment diaries using the clinic management system, producing correspondence such as referral letters, managing patient enquiries, processing payments, and reconciling petty cash in line with procedures.

The post holder will deliver a professional and confidential service, supporting both patients and clinical staff.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

• Location based in Royal Alexandra Hospital
• Permanent Contract
• Full-time Contract (36 hours per week)
• Shift pattern for this post are Monday to Friday, 08:30 - 16:30

Key responsibilities:

The successful candidate will provide administration support across a range of PDS services, including but not limited to:

• PDS Primary and Secondary Care services
• Domiciliary Care
• Undergraduate outreach clinics
• Inhalation sedation clinics

The successful candidate will work with a wide range of patient groups, including:

• Paediatric patients
• Special care patients
• Priority and vulnerable groups (P&V) patients
• Unscheduled care patients

Knowledge, training, qualifications and/or experience required to do the job:

Essential:

• Competence/experience with MS packages and other IT systems
• Excellent organisational and communication skills
• Flexibility to work across various sites throughout the NHS Greater Glasgow and Clyde area as service needs require

Desirable:

• Working knowledge of R4 Clinical+, Trakcare(Electronic Patient Management System)
• Experience with electronic phone systems eg Netcall

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Lisa Harrigan, Dental Manager, On 07855970460 or email lisa.harrigan@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.