Dental Lab Administrator

Job overview

We are currently seeking a motivated and talented individual to fill the role of Dental Lab and Implant Administrator. This is a unique opportunity to work in a dynamic and growing dental practice and lab.

Overall, the role of the dental lab administrator can be a challenging and rewarding career path for individuals who are passionate about dental sciences, enjoy working in a laboratory setting and want to contribute to improving patient’s oral health.

If you are a motivated individual with a passion for dentistry and looking to join a positive and growing team, we would love to hear from you.

Main duties of the job

Administrative Duties

• ensuring laboratory work is recorded in accurately in the appropriate IT systems and in a timely manner
• Ensure the co-ordination of work to meet quality standards (accuracy and deadlines) To escalate to the Team Leader if timescales for distribution of correspondence will be breached.
• To administer and maintain effectively - IT systems that record essential clinical and personal information about patients, Microsoft Office (Word, Excel, and PowerPoint) MS Teams, Internet and Shared Email box.
• To maintain lab filing systems both manually and electronically as required
• To arrange the collection and delivery of lab work by the external labs.
• Deliver Lab work/Implant components to the clinical Floors ahead of patients expected appointment
• To act as a point of contact for the department or specialty, dealing with queries from stakeholders and passing on relevant information to appropriate team members as required.
• To manage the implant referral and approval process
• To maintain stock levels in the offices and report low stock to supervisor
• To manage the weekly audits and report to the supervisor
• To assist with induction and on the job training of new and bank members of staff.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

• To manage workload independently and handle queries from the external suppliers clinical and non-clinical staff in line with standard operating procedures
• To assist managerial staff with the investigation of patient complaints if required.
• To attend meetings as requested and disseminate information as requested.
• To work across areas, if required, covering administration assistant roles and responsibilities

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.