Dental Lab Administrator

Job overview

UCLH's specialty dental hospital, the Eastman Dental Hospital, is looking for an enthusiastic, innovative, and motivated individual, to fill the role of Dental Lab Administrator & Restorative administrator. This role is part time and a job share within both departments and is a unique opportunity to work in a dynamic and growing dental laboratory office.

Overall, the role of the dental lab administrator & Restorative team admin can be a challenging and rewarding career path for individuals who are passionate about dental sciences, enjoy working in a laboratory office setting and want to contribute to improving patients’ oral health.

If you are a motivated individual with a passion for dentistry and looking to join a positive and growing team, we would love to hear from you.

Main duties of the job

Key responsibilities

• Maintaining accurate and timely laboratory records across relevant IT systems.
• Coordinating laboratory workflows to meet quality, accuracy, and deadline requirements, escalating issues when necessary.
• Using and maintaining clinical and administrative IT systems, including Microsoft Office, MS Teams, shared inboxes, and patient information databases.
• Managing both electronic and paper-based laboratory filing systems.
• Arranging and tracking the collection, delivery, and distribution of laboratory work, including liaising with external laboratories and clinical teams.
• Serving as a key point of contact for departmental enquiries from internal and external stakeholders.
• Monitoring office stock levels and reporting replenishment needs.
• Conducting weekly audits and reporting findings to supervisors.
• Independently managing workload and responding to queries from clinical, non-clinical, and external partners in accordance with standard procedures.
• Supporting investigations into patient complaints when required.
• Attending meetings and communicating relevant information to team members.
• Providing administrative cover across different areas when needed.
• Processing digital images of dental impressions in line with agreed protocols.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

This role is primarily focused on laboratory administration, coordination, and records management, ensuring that lab work and patient-related information are processed accurately, efficiently, and in line with quality standards.

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.