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Job overview
Fixed term contract/ secondment opportunity for 10 months
We are seeking a person who enjoys working with people living with dementia and who values the importance of person-centered care, for a fixed term contract for 10 months. Secondments may be available for internal candidates on agreement with your manager.
The Dementia Support Service is a well-respected, supportive and hardworking team of support workers, nurses and occupational therapists who are dedicated to optimising the care of in-patients with dementia and enabling best outcomes for them at the point of discharge.
As a dementia support worker your focus will be on engaging patients in meaningful activities and reasonable adjustments to reduce the likelihood of distress and decompensation, whilst also helping to maintain cognition and abilities. You will work alongside families and carers to gather information, offer support and ensure that they are connected to community support services.
This is an exciting and rewarding post which rarely becomes available. Regular supervision is provided to enable skill development.
Interviews are planned for 16 July
If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.
Main duties of the job
On a daily basis you will see patients across different wards of the hospital, contacting families and carers for information to complete personal profiles and engage patients in activities which are meaningful to them. You will be working independently with supervision, as well as working alongside many teams.
You will need to be flexible and have good organisational skills to manage your time and prioritise your workload, which will change frequently. A creative approach to finding ways to engage patients in activities which have meaning to them is essential.
We look forward to applications from people who take pride in their work and are passionate about putting the needs of people living with Dementia at the centre of their care.
This is a fixed term role for 10 months at 17 hours per week.
Detailed job description and main responsibilities
- Support patients, carers and families in situations of emotional distress relating to dementia care
- Participate in an active in-reach information and support service across adult areas for patients with dementia, their families and carers
- Provide current and timely information and signposting for patients, families, carers and staff
- Develop and support activity programs under supervision of trained staff
- Carry out non clinical activities and therapies as part of individual patient care
- Assist in the development of the dementia champion link service across the Trust
- Monitor the delivery of the support worker program and work under direction of the trained staff to develop the service
- Assist in delivering and designing training and educational programs for patients with dementia, staff, volunteers, families and carers
Please see the attached job description for full details.
Please note that this advertised position, which is part of occupation code 6131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role
Person specification
Skills
Essential
- Excellent verbal communication skills
- Ability to organise and prioritise work load in a timely manner
- Ability to maintain records and produce reports
- An ability to deal with stressful situations
Experience
Essential
- Working knowledge or experience of dementia care or older people’s services
Qualifications
Essential
- Recognised educational qualifications in health care/voluntary sector equivalent to an NVQ3 level or equivalent experience.
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
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Applying for this NHS job
This advert is for Dementia Support Worker with Norfolk and Norwich University Hospitals NHS Foundation Trust in Norwich, East of England, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 per annum, pro rata. The contract type is 10 months (Fixed term/ secondment opportunity). The application deadline is 06 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (29 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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