Data Quality Officer (EPR)

Job overview

We are seeking a proactive and detail‑focused Band 3 Data Quality Officer to support the Trust’s Electronic Patient Record (EPR) implementation, with a key focus on data migration, validation, and reporting activities. Working as part of the Data Migration and Reporting Team, you will help ensure the accuracy, completeness, and integrity of patient information being transferred into the new EPR system.

You will play an essential role in daily data validation, resolving data quality issues at source, and supporting operational teams to maintain high standards of data accuracy during a period of significant digital transformation. This post is crucial to ensuring safe, reliable data migration and supporting Trust‑wide reporting requirements as we transition to the new EPR.

Experience of TPP SystmOne is essential for this role.

Main duties of the job

To support the Data Quality Team in ensuring data held across the Trust contains accurate and high-quality information supporting the Data Migration and Reporting workstream within the Trust’s Electronic Patient Record (EPR) Programmer. To contribute to the Data Quality Team in providing an efficient and high quality service for ensuring accurate source data.

Detailed job description and main responsibilities

• Provide dedicated support in the investigation and correction of data quality issues.
• As a member of the Data Quality Team, support the trust in meeting the data requirements of clinicians, hospital managers, commissioners and Trust board.
• To Identify and report anomalies in data and ensure that any errors are corrected at source.
• Providing training, mentoring and coaching as required to groups.
• Provide training, mentoring and coaching on a one to one basis if required.
• Identify data quality issues and ensure that EPR workstream leads are made aware of them in a timely manner in line with project milestones.
• To audit the accuracy and completeness of data held on The Patient Administration System (S1) and other trust systems ensuring that they are properly completed and data quality standards are maintained in line with Information Governance requirements.
• To identify areas where the quality of data and or working practices require audit, and help promote awareness of the importance of clinical data.
• To collect and collate evidence in support of the Data Security and Protection Toolkit ensuring compliance with standards..
• To support the Clinical Coding and Information Departments to ensure that targets and quality standards are maintained within the agreed deadlines.
• To provide Data Quality training and awareness sessions as required based on service needs.
• To undertake Referral To Treatment (RTT) Validation, ensuring that patients on an RTT pathway have the correct RTT outcome. Chasing the outcome when necessary.
• Dealing with and answering any queries, relating to RTT highlighting any issues or problems.
• Provide information to enable patients to be managed more effectively through their 18 week pathway.
• To close referrals when required for any patient showing on an RTT pathway that has been identified as a stopped pathway, ensuring that the correct pathway has been identified.
• Act independently guided by the principles and operational framework of the Trust’s Access Policy and national and local 18 Weeks Guidance.
• To provide and receive complex information and communicate statistical matters/system changes to non-analytical professionals
• Be responsible for adapting and Improving local information systems and procedures around data collection, input, audit and analysis so they continue to meet the needs of the trust.
• Extract data using online reports and analyse with Excel.