Cytology Clerical Officer

Job overview

The post holder will:

Perform data entry tasks in the Cytology office using the Enterprise LIMS.

Answer phone calls and take appointment bookings.

• Answer telephone helpline enquires and refer on queries to other areas if necessary.
• Checking request forms against patient history to allocate to appropriate work streams.
• Scan request forms and history documentation into DART database.
• Match microscope slides and request forms and transport them to the screening room.

Main duties of the job

• Entering patient details onto the Enterprise LIMS.
• Entering patient results onto the Enterprise LIMS.
• Scanning daily of request forms into DART database.
• To respond to all telephone enquiries and to keep records.
• Make enquiries to GP surgeries, Consultants and other hospitals.
• Look up patient histology on external hospital systems.

To inform the Office Manager, on a regular basis, of any work backlogs.

• Carrying out general clerical duties i.e. Filing, photocopying.
• Carry out daily audits on negative Gynae and non gynae request forms
• Carry out daily direct referral query, using excel and send by secure email to internal and external Colposcopy clinics.
• Carry out weekly direct referral query for each Colposcopy clinic that receives daily direct referrals sending by secure email.
• Dealing with andrology appointments booking and print appointment calendar from outlook.
• Assist in the training of new starters.

Match microscope slides and request forms and transport them to the screening room

Detailed job description and main responsibilities

See main duties

• To have the skills necessary to use the BSPS LIMS system (Winpath Enterprise) for data entry, result entry, report authorisation and accessing older authorised reports.
• To use the ipassport document control software package to record training and competency + access controlled documents