CYPIT Enquiries Advice and Support Service (EAS) Operational Lead

Job overview

Are you an experienced children’s therapy clinician with strong operational leadership skills? Are you passionate about improving access to timely enquiries, advice and support for children, young people, families and partners?

We have an exciting opportunity for a Band 7 Enquiries, Advice and Support (EAS) Operational Lead to join Children and Young People’s Integrated Therapies (CYPIT). This role will provide day-to-day operational leadership for the CYPIT wide EAS service.

You will work closely with CYPIT service leads, professional leads, clinicians and early help partners to coordinate delivery, support service improvement and ensure children, young people and families receive clear, consistent and responsive advice and support.

This is a varied leadership role for someone who can combine clinical knowledge, effective people management, data-informed service planning and partnership working to support safe, high-quality and accessible children’s therapy services.

You will also contribute to the development of our online early help offer, training webinars and information about how to access CYPIT support, helping to strengthen early intervention and improve the experience of families and referrers.

The post holder may be required to travel across Trust premises to meet service needs, with the base to be confirmed.

This is a full time role, part-time considered.

Main duties of the job

• Provide day-to-day operational management of the CYPIT EAS service.
• Line manage defined staff, supporting recruitment, induction, appraisal, sickness absence and performance in line with Trust policies.
• Plan, coordinate and evaluate service delivery, using performance information, audit and outcome measures to support improvement and ensure targets are met.
• Work with CYPIT leaders, clinicians and partners to develop consistent pathways, reduce risk and improve quality and clinical effectiveness.
• Contribute to the development of online early help information, training webinars and guidance about referrals and support available.
• Represent the service at internal and external meetings and maintain effective links with early help partners.
• Hold a clinical caseload where required and deputise for CYPIT service leads as needed.

Detailed job description and main responsibilities

The “must haves” for this role:

• A recognised AHP qualification, HCPC registration and post-graduate education relevant to the clinical area of the post.
• In-depth experience of clinical work within children’s services, with the ability to apply sound clinical knowledge to support service delivery and advise others.
• Evidence of leadership, including staff management, supervision or mentoring, service development, project delivery or leading change in practice.
• Strong communication, partnership working and organisational skills, with experience of using data, audit or outcome measures to inform service planning and improvement.

For further information about the role, please see attached job description and person specification. Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.

We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Gemma West on 07789741450 or email: gemma.west@berkshire.nhs.uk who’ll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.