CYP Team Administrator

Job overview

We are seeking a friendly, reliable and motivated Administrator to join our dedicated Children and Young People (CYP) Services team. This role will provide administrative support to the Mental Health Support Team (MHST) North Kesteven and Healthy Minds services, helping to ensure the smooth and efficient delivery of care and support.

This is primarily an office-based role in Lincoln, with some flexibility for home-working. There will be an expectation to travel across Lincolnshire to attend meetings, training events and support service needs, with mileage expenses paid in line with Trust policy.

The post is for 30 hours per week, worked between Monday and Friday, 9:00am to 5:00pm, with the working pattern to be agreed with the successful candidate.

We are looking for someone who is organised, adaptable and able to work independently as well as part of a wider team. You will provide high-quality administrative support, contribute to the effective running of the service. Flexibility and a willingness to support colleagues and teams during busy periods are essential.

Main duties of the job

Your role will include:

Input referrals, clinical activity and other information accurately onto electronic patient record systems.

Navigate, maintain and update clinical systems, databases and electronic records.

Gather, process and manage information to support service delivery.

Contact children, young people and families by telephone, email or letter to arrange appointments and provide updates.

Produce letters, reports and other correspondence using audio typing, copy typing and word processing systems.

Provide diary and calendar management support for clinicians and managers.

Support data quality and monitoring activities using Microsoft Excel and Power BI housekeeping reports.

Detailed job description and main responsibilities

Please view the attached job description and person specification document for complete details regarding this post

When completing your application, please demonstrate how you meet the role criteria.

We can also offer you many staff benefits to help support you, which include:

• All our employees have access to Employee Assistance Programme a free online 24/7, 365 days a year confidential counselling and wellbeing support which is open to family as well as staff members.
• Active staff networks
• Competitive annual leave entitlement
• Car leasing schemes
• NHS pension scheme
• Free eye tests
• Money-saving options through our salary sacrifice scheme
• Discounts on major high street retailers and restaurants

Get in touch today:

Our friendly team is here to answer any questions you may have about our roles. For more information, please contact Sophie Pitts via email at sophie.pitts3@nhs.net or by telephone 07561 711162.

Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.