Job requirements
Essential
10 listedRequirements the employer expects applicants to meet.
- Skills
An understanding of the correct presentation and formatting required for formal letters and emails
- Skills
Respond effectively and appropriately to external telephone calls and queries from members of the public and external stakeholders
- Ability
Good written communication including ability to summarise information effectively
- Ability
Ability to remain calm and work effectively in a busy working environment
- Knowledge
Advanced knowledge of Microsoft Office Packages
- Knowledge
Examples of using digital platforms to send correspondence
- Experience
Demonstrate office administration work experience
- Experience
Experience and able to demonstrate customer care in the workplace
- Personal Qualities
Excellent and high attention to detail
- Personal Qualities
Self Motivated and proactive
Desirable
2 listedAdditional qualities the employer would prefer.
- Knowledge
Demonstrate experience of using SystmOne
- Experience
Experience of working within NHS/Healthcare environment
Job overview
We have an exciting opportunity for a Band 3 Clinical Support Services (CSS) Administrator to join our friendly and supportive team. If you have strong administrative and IT skills, excellent attention to detail and enjoy working with others, we would encourage you to apply.
If you are ready for a new challenge, enjoy being part of a team and would like a role where your administrative skills contribute to services for children, young people and their families, we would love to receive your application.
Main duties of the job
We are looking for someone who is organised, approachable and comfortable communicating with colleagues and families. Good IT skills, accuracy and the ability to manage and prioritise your workload will be important. You will be joining a team where learning and development are encouraged, with opportunities to develop your skills as you grow into the role.
Detailed job description and main responsibilities
The main responsibilities for this administrator role can be found in the Job Description attached. The successful applicant will develop a wide range of administrative skills, including daily telephone support to families and external stakeholders, management of shared email inboxes, use of SystmOne, sending correspondence digitally and the scheduling of patient appointments.
HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for CSS Administrator with Hertfordshire Community NHS Trust in Watford, England. It is listed as a Band 3 Administrator role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent. The application deadline is 21 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (09 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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