
Job requirements
Essential
21 listedRequirements the employer expects applicants to meet.
- Knowledge
Knowledge of computer packages including MS Office and keyboard skills.
- Knowledge
Knowledge of confidentiality.
- Knowledge
Ability to communicate effectively.
- Experience
Excellent communication skills
- Experience
Significant experience of working in an office environment
- Experience
Demonstrable organisational skills.
- Experience
Ability to work as part of a team
- Experience
Ability to prioritise own workload and work to deadlines.
- Experience
Ability to use own initiative.
- Trust Behaviours
Be compassionate, empathetic and caring to everyone
- Trust Behaviours
Enable yourself and others to act with confidence and authority in order to achieve the best outcome for everyone
- Trust Behaviours
Work with others. Be inclusive by understanding and valuing others to achieve the best results for everyone and everything we do
- Trust Behaviours
Act with transparency and honesty; respect and value others to do the right thing at the right time for everyone.
- Education/Qualifications
Good standard of education / 5 GCSE’s or equivalent qualification
- Education/Qualifications
GCSE English grade A to C
- Education/Qualifications
Word processing / typing at RSA/OCR Level II (or equivalent level / demonstrable experience)
- Education/Qualifications
Evidence of continued development or training
- Skills/Personal qualities
Team player with ability to work as part of team or on own initiative.
- Skills/Personal qualities
Flexible
- Skills/Personal qualities
Punctual
- Skills/Personal qualities
Willing to learn and develop existing skills
Desirable
3 listedAdditional qualities the employer would prefer.
- Knowledge
Awareness of Equal Opportunities
- Experience
Audio typing skills
- Experience
Experience of working in a healthcare environment
Job overview
The post holder will provide a comprehensive secretarial and administrative support across various disciplines/services within the Trust to enable them to function efficiently and effectively. All duties outlined are appropriate to the grade and the actual duties will be determined by the individual service/team.
Main duties of the job
- Act as a point of reference for incoming telephone calls and queries, taking appropriate action personally, taking detailed messages as required or redirecting as necessary.
- Producing reports and letters in accordance with team/service procedures/guidelines.
- Carry out general administrative and clerical functions including photocopying, filing, archiving as required.
- Effective and safe use of virtual fax following team/service procedures for processing/storage of electronic information.
- Process the client referral system and associated documentation in accordance with local operating procedures and systems.
- Maintain effective and efficient team/service systems and office procedures, including procurement of supplies, stationery requirements, printed stationery and other ad hoc items as required via E-Series.
- Maintain effective diary management as required by Team Leads / Management.
- Process incoming/outgoing post, taking appropriate action as necessary, recording in accordance with operational procedures.
- Maintain an efficient filing and records system, encompassing medical secretarial and health records services as required.
- Collate statistical information, prepare returns, support audit processes and provide project support where appropriate to grade as required by management.
- Take notes or minutes, prepare agenda and action logs to support meetings as required as defined by local or operational procedures.
Detailed job description and main responsibilities
See Job description for details.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for CRHT Team Administrator with Black Country Healthcare NHS Foundation Trust in Dudley, England. It is listed as a Band 3 Team administrator role. The advertised salary is £25,760 - £27,476 Salary is dependant on experience. The contract type is 6 months (Fixed Term). The application deadline is 14 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (30 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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