Job summary
Package Description: Shift details: Nights At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Concierge at Hawthorns Northampton Care Home in Upton, Northampton. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Concierge will be to create a positive and long lasting first impression of Avery, answering incoming calls and greeting visitors whilst providing high quality service to residents. Other responsibilit
Main duties of the job
The role of the Concierge at Avery Healthcare involves creating a positive first impression by answering incoming calls and greeting visitors. Responsibilities include greeting and directing visitors, monitoring the Bistro area for refreshments, maintaining cleanliness, handling resident requests, and completing administrative duties. Avery Healthcare values respect, compassion, and commitment to exceptional care. Applicants should have effective communication skills, be capable of handling multiple priorities, and possess good organizational skills. Prior experience in customer service is preferred. The position includes a DBS Disclosure check, provided at no cost by Avery Healthcare.
About us
Avery Healthcare is a leading provider of luxury elderly care homes in the UK. It emphasizes a supportive and inspiring work environment, aiming to enrich the later years of life for both residents and employees. Avery prides itself on creating meaningful experiences and offers exceptional care across more than 100 locations. It fosters a workplace where employees feel valued, empowered, and are an integral part of a close-knit team dedicated to 'creating meaningful lives together'. Avery has established itself as a preferred choice for residents and team members alike through its commitment to excellence.
Details
- Date posted: 22 August 2026
- Pay scheme: Other
- Salary: £10.86 to £12.72 an hour
- Contract: Bank
- Working pattern: Flexible working
- Reference number: 1540189890
- Job locations: Avery Healthcare, Upton, NN5 4RR, United Kingdom
Job responsibilities
Package Description:
Shift details:Nights
ABOUT THE ROLE
Your focus as Concierge will be to create a positive and long lasting first impression of Avery, answering incoming calls and greeting visitors whilst providing high quality service to residents.
Other responsibilities will include:
- Greeting and directing all visitors and making them feel welcome.
- Monitoring the Bistro area for refreshments, music, and cleanliness.
- Handling resident requests and queries efficiently and effectively.
- Completing administrative duties as required.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
Our ideal candidate must:
- Possess effective written and verbal communication skills.
- Be able to handle multiple priorities.
- Have good organisational skills.
- Previous experience in a customer service position is preferable.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline dependant on volume of applications received and business needs.
Person specification
Qualifications
Essential
- Effective written and verbal communication skills, ability to handle multiple priorities, good organizational skills, and previous experience in a customer service position is preferable.
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Applying for this NHS job
This advert is for Concierge - Bank with Avery Healthcare Group Ltd. in Avery Healthcare, Upton, NN5 4RR, United Kingdom, United Kingdom. The advertised salary is £10.86 to £12.72 an hour. The contract type is Bank. The application deadline is 10 Sep 2026.
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