Concierge - Bank

Job summary

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Concierge - Bank at Fleet Hall Care Home in Fleet. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Concierge will be to create a positive and long lasting first impression of Avery, answering incoming calls and greeting visitors whilst providing high quality service to residents. Other responsibil

Main duties of the job

At Avery Healthcare, we support the people who care for our residents and celebrate your hard work. By joining us, you'll impact residents' lives positively every day, showcasing your compassion and dedication. We provide a caring, supportive environment for career growth, with opportunities to learn and develop. As part of our team, experience a culture valuing respect, compassion, and exceptional care. Now seeking a warm, enthusiastic individual for the Concierge - Bank role at Fleet Hall Care Home in Fleet. Your primary role will be creating a positive first impression of Avery by answering calls, greeting visitors, and ensuring high-quality service to residents. Responsibilities include greeting and directing visitors, monitoring the Bistro for refreshments and cleanliness, efficiently handling resident requests, and completing administrative tasks. The ideal candidate will live by our values of caring and accountability. Essential skills include effective communication, multitasking, organizational abilities, and preferably prior customer service experience. Join us to become part of one of the UK's largest luxury elderly care providers committed to meaningful experiences for everyone involved. We offer a supportive environment where every team member feels valued and empowered.

About us

Avery Healthcare is more than just one of the UKs largest providers of luxury elderly care homes. We are a place where people love to work. We believe that the later years of life should be as enriching as any other and are passionate about creating meaningful experiences for residents and staff alike. With a vision of 'creating meaningful lives together,' we proudly offer exceptional care across our growing network of over 100 homes, fostering a supportive and inspiring environment. Employees feel valued and empowered daily, contributing to our mission of providing exceptional care and service to our residents. The communal commitment and dedication at Avery Healthcare make it the preferred choice for both residents and team members, who enjoy a culture that emphasizes respect, compassion, and care of the highest quality. We invite you to join us and experience the enriching community and professional growth opportunities we offer, aligning with our vision and values.

Details

• Date posted: 08 October 2026
• Pay scheme: Other
• Salary: £12.75 an hour
• Contract: Bank
• Working pattern: Flexible working
• Reference number: 1561024947
• Job locations: Avery Healthcare, Fleet, GU51 4NB, United Kingdom

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Concierge - Bank at Fleet Hall Care Home in Fleet. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Concierge will be to create a positive and long lasting first impression of Avery, answering incoming calls and greeting visitors whilst providing high quality service to residents.

Other responsibilities will include:

• Greeting and directing all visitors and making them feel welcome.
• Monitoring the Bistro area for refreshments, music, and cleanliness.
• Handling resident requests and queries efficiently and effectively.
• Completing administrative duties as required.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidate must:

• Possess effective written and verbal communication skills.
• Be able to handle multiple priorities.
• Have good organisational skills.
• Previous experience in a customer service position is preferable.

ABOUT AVERY

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.