Job summary
We have an exciting opportunity for a Band 3 Support Worker (37.5 hours per week) within the Early Intervention for Psychosis Team. The service addresses the needs of people aged 14-65 who have recently experienced a first episode of psychosis or aged 14-35 who may be at risk of developing psychosis.
As part of the multidisciplinary team, you will provide person-centred support to service users using a recovery-informed approach. You will work to promote independence, connect service users with the community, and increase wellbeing. You will play a key role in empowering individuals to achieve personal goals and foster recovery.
The role is based in Worcester, however, involves community working and covers the whole of the county. Therefore, you must be able to meet the travel requirements of the job.
For further information, or an informal discussion, please contact Melissa McGuinness on 01905 520 420.
Please note the Trust will not routinely provide sponsorship to work for this role. Employment on a time limited visa doesn't guarantee sponsorship at point of expiry.
Main duties of the job
The duties of the support worker are varied, and based on the recovery goals of the people you are supporting. Some of the main duties may include:
Organising and running physical health clinics, including taking bloods and conducting ECGs.
One-to-one work supporting people to engage in their local community.
Anxiety management, behavioural activation, and graded exposure work.
Supporting or leading groups promoting recovery.
Providing input into MDT discussions.
Linking in with other Trust and community services.
Supporting the wider team with ad hoc tasks.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Details
- Date posted: 17 August 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,475 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: C9798-2546
- Job locations: Studdert Kennedy House, Spring Gardens, Worcester, Worcestershire, WR1 2AE, United Kingdom
Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person specification
Knowledge
Essential
- The post holder will demonstrate a sound knowledge and understanding of Communication skills, Literacy skills, Numeracy skills, Advocacy skills, Observing skills, Recording skills, Liaison skills, Social support skills.
Experience
Essential
- Previous relevant experience working with the client group.
- One to one working.
- Personal care tasks.
Desirable
- Working with adults/older adults with mental health problems.
Qualifications
Essential
- Level 3 qualification (e.g., A-level, NVQ3) in Care or equivalent qualification or experience.
- Level 2 qualification (e.g., GCSE, NVQ2) in Care or equivalent qualification or experience and will be expected to undertake the relevant level 3 qualification on appointment to post.
- Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust.
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Additional Criteria
Essential
- Applicants should be able to work flexibly and with minimal supervision. The ability to cope with changing situations to routine is also important.
- Able to meet the travel requirements of the post.
- I understand that the Trust will not routinely provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.
Skills and Abilities
Essential
- Ability to challenge poor behaviour.
- Role modelling good behaviour.
- A positive attitude and able to act on feedback.
- Ability to praise and be supportive to others.
- Ability to communicate clearly and effectively in English in both verbal and written formats.
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Applying for this NHS job
This advert is for Community Support Worker with Herefordshire and Worcestershire Health and Care NHS Trust in Studdert Kennedy House, United Kingdom. It is listed as a Band 3 role. The advertised salary is £25760.00 to £27475.00. The contract type is Permanent. The application deadline is 31 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (17 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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