Job requirements
Essential
21 listedRequirements the employer expects applicants to meet.
- Knowledge
Understanding of mental health issues and how these impact on individuals
- Knowledge
Understanding of confidentiality and data protection issues
- Experience
Experience of undertaking a supportive role
- Experience
Experience of working with individuals with mental health needs
- Experience
Experience of working with individuals in distress
- Skills and Abilities
Ability to listen effectively
- Skills and Abilities
Good written and verbal communication skills
- Skills and Abilities
Ability to empathise with service users
- Skills and Abilities
Ability to implement care plans for individuals with the support of others as appropriate
- Skills and Abilities
Ability to create innovative solutions to help empower service users
- Skills and Abilities
Ability to work unsupervised in a range of settings.
- Skills and Abilities
Ability to form positive therapeutic relationships with service users and carers.
- Skills and Abilities
Willingness to make a positive contribution to improving the quality of life for people with mental health problems
- Skills and Abilities
Ability to acknowledge diversity and promote anti-discriminatory practice / equal opportunities
- Skills and Abilities
Ability to provide practical support with daily living activities
- Skills and Abilities
An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
- Skills and Abilities
Basic IT Skills
- Skills and Abilities
Ability to work flexibly and to prioritise workload
- Skills and Abilities
Ability to work as part of a team
- Education/Qualifications
NVQ 3 or equivalent experience
- Education/Qualifications
Commitment to undertake continuing personal development
Desirable
4 listedAdditional qualities the employer would prefer.
- Knowledge
Awareness of local services
- Knowledge
Knowledge of benefits / employment systems
- Knowledge
An understanding of the mental health system
- Education/Qualifications
Evidence of recent further development/training
Job overview
Job overview
The Community Support Worker will work as part of the Early Intervention Team providing socially inclusive mental health services to individuals experiencing first episode psychosis. To support Early Intervention Team Practitioners with a specific remit of engaging individuals working towards personal goals and improving and maintaining good physical and mental health.
Main duties of the job
Main duties of the job
- To highlight any physical health concerns to the Care Coordinator, GP and Consultant Psychiatrist.
- To refer clients for appropriate interventions and offer health advice
- To assist Early Intervention Team Practitioners in planning and evaluating individual care plans.
- To support service users in engaging positively and actively with appropriate services and resources such as benefits, employment, housing and substance misuse services.
- To promote independent living of service users under the Early Intervention Team through practical help, advice and emotional support.
- Provide information and support with health promotion
- Support the Early Intervention Team Practitioners in monitoring the service users’ mental state, level of functioning and progress and escalating any concerns.
- To report and alert the Early Intervention Team Practitioners as appropriate on progress and change such as the identification of early signs of relapse of illness.
- Maintain accurate documentation in accordance with Pennine Care NHS Foundation Trust policies and procedures including use of electronic record keeping.
- Provide information and support to enable service users to engage in meeting education, employment and vocational needs. To include arranging initial contact and attending with the service user if appropriate.
- Provide information and support to family, friends and carers of service users.
Detailed job description and main responsibilities
Please see the attached details job description and person specification for more information on the job description and the main responsibilities.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Community Support Worker with Pennine Care NHS Foundation Trust in Stockport, England. It is listed as a Band 3 Care support worker role. The advertised salary is £25,760 - £27,476 PA, pro rata. The contract type is Permanent. The application deadline is 22 Oct 2026.
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