
Job overview
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
The team is based at Hall Court in Telford and provides mental health assessment, treatment and support to people in Telford & Wrekin. As an integral team in the Urgent Care Pathway we work 24 hours a day, 7 days a week. We work with people who are experiencing a mental health crisis, require extra support alongside their regular support network or who can have the same treatment provided at home that they would receive in a Mental Health Hospital.
We are a team that consists of Band 5 & 6 Nurses, Band 3 Support Workers, Non-Medical Prescribers, Medical Staff, Occupational Therapists, Administrators and Business Support Staff. As we work with people with all types of mental health presentations, we need to have a range of skills and interests that create a strong and responsive team.
We are looking to recruit a Band 3 Community Support Worker who will provide support, and spend therapeutic time with an allocated group of service users with mental health needs. You will promote service-users recovery and to assist them to maintain their place in the community or manage transitions between services. To assist the Shift co-ordinator/ Lead Professional to plan, implement and evaluate individualised care plans.
Main duties of the job
- Communicates with service-users and carers, all members of the multi-disciplinary team and staff in external agencies using a variety of methods including Information Technology.
- Regularly reports and effectively communicates service-users health status and care aims in care records and verbal reports to care-co-ordinators and other members of the multi-disciplinary team.
- Relates appropriately with service-users, carers, colleagues and others – at all times maintaining professional boundaries.
- At all times ensures that own actions, support the equality, diversity, rights and responsibilities of individuals.
- Identifies, minimizes and reports risks of danger, harm and abuse to senior colleagues.
- At all times minimizes risks to self by undertaking safe working practices whilst regularly working under remote supervision in community settings.
- At all times works within agreed and established Trust policy and operational procedures.
Detailed job description and main responsibilities
For further information relating to this position please refer to the attached job description and job specification
Person specification
Experience
Essential
- Experience of working with people with Mental Health Needs as a member of a multi-disciplinary community team
Qualifications
Essential
- NVQ 3 in (Mental) Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE’s or Functional Skills)
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Applying for this NHS job
This advert is for Community Support Worker Telford CRHT with Midlands Partnership University NHS Foundation Trust in Stafford, Midlands, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 31 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (17 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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