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Job requirements
Essential
12 listedRequirements the employer expects applicants to meet.
- Knowledge
Have knowledge and understanding of different mental health conditions in older people
- Knowledge
Have experience working with people living with dementia
- Knowledge
Have an understanding of the Care Act 2014 and the rights of individuals and carers
- Knowledge
A knowledge and understanding of the Care Act and the rights of individuals
- Knowledge
Have an awareness of voluntary sector agencies and support networks and organisations within Bedford Borough
- Skills and Experience
Ability to work with patients on an individual or group basis
- Skills and Experience
Ability to work autonomously and to work as part of a team
- Skills and Experience
To demonstrate an ability to undertake baseline physical observations and record results correctly (including ECGs and phlebotomy).
- Skills and Experience
Experience working with older people with a functional and/organic mental health conditions either in the community or an inpatient setting
- Skills and Experience
Experience completing carers assessments
- Personal attributes (demonstrable)
Have access to own vehicle with relevant insurance and be able to travel across Bedford Borough as required
- Education, Training and Qualifications
NVQ level 3 or equivalent mental health experience
Desirable
3 listedAdditional qualities the employer would prefer.
- Knowledge
Experience of devising groups and activities.
- Skills and Experience
Experience of preparing and running groups and activities.
- Education, Training and Qualifications
Foundation Degree in Mental Health or social care.
Job overview
The post holder will work across the Community Mental Health Team (CMHT) and Memory Assessment Service (MAS), providing practical, recovery-focused support to service users and carers. They will support assessment, treatment and post-diagnostic pathways through care coordination activities, physical health monitoring, carer support, group facilitation, and signposting to community resources. Working as part of the multidisciplinary team, the post holder will promote wellbeing, independence and recovery, maintain accurate clinical records, and identify and escalate risks or safeguarding concerns to support safe, person-centred care.
Main duties of the job
Provide recovery-focused support to service users and carers across the Community Mental Health Team (CMHT) and Memory Assessment Service (MAS), promoting wellbeing, independence and recovery. Support individuals to identify and achieve personal goals, access community resources, maintain positive relationships, and engage in therapeutic, physical health and group-based interventions.
Contribute to the delivery and coordination of care by undertaking post-triage contacts, arranging appointments, gathering and sharing relevant information, maintaining accurate clinical records, and participating in MDT discussions. Undertake baseline physical health observations, including ECGs and phlebotomy (following appropriate training), reporting concerns and escalating risks as required.
Promote the safety and wellbeing of service users and carers through risk identification, safeguarding awareness, carer assessments, information provision, signposting, and the timely escalation of concerns to the appropriate clinician, supporting the delivery of safe, person-centred care.
Detailed job description and main responsibilities
For a detailed job description and main responsibilities of the role, please refer to the attached job description and person specification.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Community Support Worker - CMHT & MAS with East London NHS Foundation Trust in London, England. It is listed as a Band 4 Healthcare support worker role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Permanent. The application deadline is 08 Nov 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (30 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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