Community Mental Health Care Coordinator

Job overview

To ensure the mental health needs of adults with mental illness referred to Hillingdon CMHH are appropriately assessed, supported and a high level of quality care is delivered within available resources.

To provide support and advice to users, carers and other professionals on mental health issues.

Main duties of the job

• Management of a caseload, medication administration, Duty work and attendance to MDT meetings.
• To undertake holistic assessments of service users utilising the integrated notes system (SystmOne), which will incorporate the Single Assessment Process, Risk Assessment and Mental State examinations.
• To promote the work of the Hillingdon CMHH and an understanding of mental health issues affecting adults with mental illness.
• To maintain up-to-date clinical records and documentation (including electronic records) in line with agreed local policies and procedures, NMC guidelines and CNWL policy.
• To ensure that own professional practice and clinical knowledge is maintained at all times in accordance with NMC guidelines and CNWL policies and procedures.

To work in partnership with the primary care team, statutory and voluntary agencies to ensure that the appropriate care needs are met

Detailed job description and main responsibilities

• To undertake holistic assessments of service users with mental health issues.

• To promote the work of the Community Mental Health Hub (CMHH).

• To maintain up-to-date clinical records and documentation in line with agreed local policies and procedures, NMC guidelines and CNWL policy.

• To respond to duty referrals on a daily basis and ability to prioritise urgent referrals

• To ensure that own professional practice and clinical knowledge is maintained at all times in accordance with NMC guidelines and CNWL policies and procedures

• To work in partnership with the primary care team, statutory and voluntary agencies to ensure that the appropriate care needs are met.

• To maintain patient safety, in collaboration with patients, carers and other team members

• Responsible for recognising the potential for or signs of patient harm, abuse or neglect and taking all reasonable steps to protect the patient.

• Provides clinical advice on complex issues to other members of the clinical team and staff from other disciplines.

• Undertakes urgent and priority assessments, including comprehensive risk assessments

• Responsible for decision making and coordination in a crisis situation.

• Support service users’ short term who present to the team when their Care Coordinator / Lead Professional is absent from work and the person requires an urgent response.

• To liaise with other services i.e. Police, A & E, Single Point of Access.

• Responsible for participating in the setting of quality standards and offering a consistent approach to people open within the team.

• Maintain an effective reporting standard, verbally and in writing on patient conditions.

• Support members of the team with other specialist assessments, as required for example, application of the Mental Capacity Act 2005; Knowledge of Deprivation of Liberty Safeguards, s42 Care Act regarding Safeguarding Adults and Making Safeguarding Personal.

• To maintain professional standards of care at all time

• To supervise junior staff members and to support students on placement

• Undertake and maintain all essential training to role.