Job overview
The Housekeeping role at Black Country Healthcare NHS Foundation Trust is essential in maintaining a clean, safe, and comfortable environment for patients and staff. As a Housekeeper, you will be responsible for ensuring that all areas are cleaned to national standards, delivering meal and beverage services, making beds, cleaning medical and hard equipment, managing linen quality, and reporting maintenance issues
To excel in this role, you need to have a keen eye for detail, a strong sense of responsibility, and the ability to work efficiently both independently and as part of a team. Good communication skills are also important, as you will be working closely with clinical colleagues to support patient care
Joining our team means becoming part of a supportive and dedicated group of professionals who are committed to providing the highest quality of care. You will have the opportunity to make a real difference in the lives of our patients by ensuring they have a clean and comfortable environment during their stay. Additionally, you will be working in a dynamic and rewarding environment where your contributions are valued and appreciated.
Main duties of the job
The main duties of a Housekeeper at Black Country Healthcare NHS Foundation Trust include ensuring a clean and safe environment for patients and staff. This involves performing scheduled cleaning tasks, including the cleaning of clinical equipment, and upholding all infection prevention and control measures
. Housekeepers are also responsible for delivering meal and beverage services, making beds, managing linen quality, and reporting maintenance issues
. Additionally, they ensure that all domestic consumables are available at all times in the appropriate dispensers
. Housekeepers may also undertake ad hoc cleaning tasks as required by the Facilities Supervisor - Housekeeping or nursing staff
Detailed job description and main responsibilities
The Housekeeper role is classified under Band 2 and is part of the Facilities Department. The primary purpose of this role is to support clinical colleagues by ensuring that the housekeeping service meets national standards and promotes the health and well-being of service users
Key Responsibilities:
- Ensure the environment is cleaned to national standards.
- Deliver meal services.
- Make beds and clean medical/hard equipment.
- Manage linen quality and report maintenance issues.
- Undertake scheduled cleaning tasks, including the cleaning of clinical equipment.
- Uphold all infection prevention and control measures.
- Ensure that all domestic consumables are available at all times in the appropriate dispenser/holder.
- Undertake ad hoc cleaning tasks as required by the Facilities Supervisor - Housekeeping or nursing staff
Person specification
Food Handling
Essential
- Basic knowledge of allergens Must have excellent knowledge of Food Hygiene and temperature control
Desirable
- Basic food hygiene knowledge or qualification
Communication Skills
Essential
- The ability to communicate effectively with patients, colleagues, and other stakeholders. This involves being able to convey information clearly and concisely, both verbally and in writing, and being able to listen actively and respond appropriately.
Desirable
- Achieving effective communication skills is often a result of years of experience in the field, allowing individuals to navigate complex interactions with ease and confidence.
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Applying for this NHS job
This advert is for Community Housekeeper with Black Country Healthcare NHS Foundation Trust in Dudley, Midlands, England. It is listed as a Band 2 Estates and facilities role. The advertised salary is £25,272 Per annum. The contract type is Permanent. The application deadline is 29 Jul 2026.
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