Community Healthcare Support Worker - Portsmouth area

Job summary

Our teams across Portsmouth are looking for a Community Healthcare Support Worker to work within the multi-disciplinary Integrated Care Team that delivers community based services to a GP Practice population, undertaking nursing tasks within agreed parameters, set out by the registered practitioners.

The role will include home visiting and lone working without direct supervision.

The scope of the role will focus on supporting admission avoidance, early supported discharge and promotion of independence and assisting in the effective management of patients with long term conditions and older people with mental health problems.

Full UK driving licence and access to a car is essential.

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.

Main duties of the job

To provide a supporting role to registered practitioners in the Integrated Community Team in the delivery of nursing care.

To observe, monitor and record patient activity and health status, communicating any changes in their condition to the registered practitioners.

To be responsible for progressing patient's treatment plans within guidelines set by registered practitioners and contributing to the review of each patient's progress within the team.

To perform a range of clinical nursing skills as directed by the registered practitioners:

Skin care/Pressure Ulcer prevention

Vital Signs - Temp/Pulse/Lying and Standing BP/Respiratory Rate

Mouth care/Eye care/Toe nails and Finger nails

Catheter care/Bladder washouts/Stoma care

Catheterisation (under registered practitioner discretion -- NVQ III Training)

Bowel care (suppositories)

Venepuncture

Basic Wound care

Simple bandaging and paste bandaging

To monitor the well-being of vulnerable older people within current case load, contributing to protecting those individuals whose health and well-being is at risk.

To monitor and maintain health, safety and security of self and others in own work area, identifying and assessing potential risks and taking appropriate action, and adhering to Trust and team's health and safety policies and procedures. This job may include exposure to unpleasant working conditions or dangerous environment: unhygienic environment, bodily fluids, unpleasant smells.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Details

• Date posted: 18 June 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year Please note for part time hours the salary will be pro rata
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: 348-PSE-11632
• Job locations: Wellington Gate, First Floor, Suite B, Unit B, Waterlooville, Hampshire, PO7 7XY, United Kingdom, St.Mary's Community Health Campus (Portsmouth), Milton Road, Portsmouth, Hampshire, PO3 6AD, United Kingdom, Gosport War Memorial Hospital, Bury Road, Gosport, Hampshire, PO12 3PW, United Kingdom

Job responsibilities

To provide a supporting role to registered practitioners in the Integrated Community Team in the delivery of nursing care respecting patients' privacy and dignity at all times.

To act as key worker for patients under the direction of the registered practitioners.

To assist in planning, delivering and evaluating programmes of care prescribed by the registered practitioners, regularly liaising at the beginning and throughout each shift.

To observe, monitor and record patient activity and health status as appropriate, communicating any changes in their condition to the registered practitioners.

To be responsible for progressing patient's treatment plans within guidelines set by registered practitioners and regularly contributing to the review of each patient's progress within the team.

To demonstrate the ability to communicate complex and sensitive information in an understandable form to chronically sick and seriously ill patients, patients with enduring mental illness, carers and other staff, including imparting unwelcome news.

To ensure timely and effective communication with appropriate team members and staff in other health, social care and voluntary agencies, on both clinical and professional matters.

To act in accordance with the Trust's Record Keeping Policy, maintaining contemporaneous paper and electronic patient records. This entails the good standards of communication both in written and oral form, within the multidisciplinary team.

To assist in patient's clerical administration under the direction of the qualified clinicians and to accurately record all clinical findings and observations at all stages of the treatment programme.

To monitor equipment for the safety of self and others. Report to designated staff member when repairs or servicing are required.

To report clinical incidents and accidents to immediate superior as soon as possible and to be competent in the use of the Trust's clinical incident system to record the incident.

To be aware of the legal requirement to report any crime observed through the course of the job, this may include becoming aware of stolen goods.

To develop own knowledge and skills, achieving the competencies assigned to the role by actively participating in learning and contributing to the development of others.

To attend all relevant mandatory and essential training.

Attend all relevant inter-disciplinary meetings as directed.

To participate in the induction programme of all new staff.

Accountable for making autonomous clinical decisions in planning and prioritizing patient care for the Team and across the Locality when required.

Accountable for own professional actions and clinical decisions and those of the Team.

Act as an independent decision maker with regard to referrals to other agencies and the admission/discharge from the ICT caseload.

Responsible for recognizing the needs of the service, identifying risk and making rapid autonomous decisions to provide appropriate management of the service.

Demonstrate and role model expert practice: this includes the ability to use independent judgement in issues where clear guidance is not available. See Appendix for discipline specific.

Building and maintaining effective relationships with all stakeholders.

Ensure effective management of own caseload.

There is no budgetary responsibility in this role.

All staff are responsible for safe use of equipment and ensuring frequent checks are taken.

Provides and receives complex, sensitive information to patients/relatives and colleagues and with empathy, persuasion and reassurance and ensure information is clearly understood, where there maybe barriers to understanding

Actively listens, drawing out information and checks understanding.

Empathises with others and considers their needs and feelings.

Able to deal with frequent emotional or distressing circumstances.

Dexterity required for intramuscular injections, inserting catheters, removal of sutures, wound management.

Frequently moves /lifts patients.

Care of patients/clients with chronic illness/conditions, terminally ill and deaths.

Ability to travel across Trust sites as required.

Current (UK/EU) Driving Licence is required, with access to own vehicle for work purposes.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.