Community Health and Wellbeing Worker

Job summary

Were looking for someone who cares about their local community and wants to help people live healthier, happier lives. You'll work with people of all ages young, old, and families giving advice and helping them find the right health and support services.

You'll be out and about in the community, meeting people face-to-face, listening to their needs, and helping them make good choices about their health. You'll also help connect them with doctors, social workers, and other services to make sure they get the care they need.

You'll work closely with GP surgeries (Hedena Health and Manor Surgery) and other health professionals in the area.

Main duties of the job

• Visit homes in your area regularly (up to 120 households).
• Talk to people about their health and wellbeing.
• Spot any problems or needs and help find solutions.
• Work with health teams to support vulnerable people.
• Help people understand and use health and social care services.
• Work with doctors, nurses, social workers, and charities.
• Build strong relationships with local community groups.
• Help people get referred to the right services.
• Support health coaching and social prescribing.
• Support people to manage their own health.
• Give advice on things like stopping smoking, eating well, and staying active.
• Help people set goals and work towards them.
• Share health information in a way that's easy to understand.

About us

Hedena Health is a 25,000-patient GP Practice in Headington with a diverse patient base. We are a friendly, welcoming team and focus on wellbeing through initiatives such as an annual Away Day, fresh fruit deliveries, staff parties, homemade cakes and a Hedena running club. We are based in Headington, near Oxford and benefits include NHS pension, cycle to work scheme and we have plenty of on-site parking.

Details

• Date posted: 21 September 2026
• Pay scheme: Other
• Salary: Depending on experience
• Contract: Fixed term
• Duration: 6 months
• Working pattern: Part-time
• Reference number: A3940-26-0014
• Job locations: 207 London Road, Headington, Oxford, OX3 9JA, United Kingdom

Job responsibilities

Responsibilities

• Encourage people to attend health checks, vaccinations, and screenings.
• Help people find and use local services.
• Work with volunteers who support the role.
• Make sure people get the help they need without confusion.
• Build trust with people in the community.
• Listen and offer emotional support.
• Help people understand their health conditions and how to manage them.
• Use a tablet to record visits and updates securely.
• Share useful information with GPs and health teams.
• Keep track of risks and needs in each household.

Engagement

• Engage with the community to ensure health services are satisfactory and appropriate in their design and delivery.
• Facilitate networks within communities to strengthen sources of informal support.
• Identify and advocate for the needs of individuals and the community by liaising between the health service and community.
• Identify local community assets and promote community-based prevention.
• Set up/support community events, help household members complete applications and other paperwork, and complete checks on individuals with specific health conditions.
• Provide support to local community groups and work with other health, social care, and voluntary sector providers to support household members health and well-being.
• Facilitate group consultations to help household members support each other in achieving their goals.

Communication

• Communicate effectively and appropriately with households, team members, and other agencies.
• Share information in ways that consider language and education barriers.
• Communicate with empathy, understanding, and reassurance in a non-judgemental way.

Additional Requirements

• Provide high quality interactions with all community members, respecting choice, inclusion, advocacy, and ethical practice.
• Maintain confidentiality, security, and integrity of information during duty.
• Understand and follow the Data Protection Act 2018.
• Be aware of safeguarding responsibilities for children and adults.
• Follow lone working policies of the council and General Practice.
• This job description may be reviewed in the future depending on operational needs.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).